Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nithya  Kumaran

Nithya Kumaran

Admin Assistant
Kulai

Summary

Dynamic Admin Assistant with a proven track record at Industrial Links International Pte Ltd, excelling in office administration and fostering professional relationships. Mastered document control and customer service, significantly enhancing document retrieval efficiency and client satisfaction. Skilled in computer proficiency and effective communication, adept at improving operational workflows and boosting team morale.

Overview

11
11
years of professional experience

Work History

Admin Assistant

Industrial Links International Pte Ltd
05.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Admin Assistant

Grade Cool Pte Ltd
08.2023 - 05.2024
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Admin Assistant

Yee Lee Trading Sdh Bhd
01.2018 - 08.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

Sales Promoter

ELH Shop
01.2016 - 01.2018
  • Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
  • Recommended specific product options to meet customer needs.
  • Identified interest in customers by explaining products and services and initiating conversations.
  • Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.

Senior Cashier

Econsave Senai
01.2014 - 01.2016
  • Ensured cleanliness of the cashier area, promoting a welcoming atmosphere for customers.
  • Maintained accurate cash handling standards, minimizing discrepancies in daily reconciliations.
  • Reduced wait times for customers by streamlining checkout procedures and prioritizing tasks.
  • Demonstrated expertise in operating various point-of-sale systems, ensuring quick adaptation to any changes or updates.

Education

High School Diploma -

Unitar International University
Johor Bahru
12.2018 - 12.2018

Skills

Office Administration

Languages

English
Advanced (C1)
Malay
Upper intermediate (B2)
Tamil
Bilingual or Proficient (C2)

Timeline

Admin Assistant

Industrial Links International Pte Ltd
05.2024 - Current

Admin Assistant

Grade Cool Pte Ltd
08.2023 - 05.2024

High School Diploma -

Unitar International University
12.2018 - 12.2018

Admin Assistant

Yee Lee Trading Sdh Bhd
01.2018 - 08.2023

Sales Promoter

ELH Shop
01.2016 - 01.2018

Senior Cashier

Econsave Senai
01.2014 - 01.2016
Nithya KumaranAdmin Assistant