Nithya Kumaran
Admin Assistant
Kulai
Summary
Dynamic Admin Assistant with a proven track record at Industrial Links International Pte Ltd, excelling in office administration and fostering professional relationships. Mastered document control and customer service, significantly enhancing document retrieval efficiency and client satisfaction. Skilled in computer proficiency and effective communication, adept at improving operational workflows and boosting team morale.
Overview
11
11
years of professional experience
Work History
Admin Assistant
Industrial Links International Pte Ltd
05.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Admin Assistant
Grade Cool Pte Ltd
08.2023 - 05.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Admin Assistant
Yee Lee Trading Sdh Bhd
01.2018 - 08.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Sales Promoter
ELH Shop
01.2016 - 01.2018
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
Senior Cashier
Econsave Senai
01.2014 - 01.2016
- Ensured cleanliness of the cashier area, promoting a welcoming atmosphere for customers.
- Maintained accurate cash handling standards, minimizing discrepancies in daily reconciliations.
- Reduced wait times for customers by streamlining checkout procedures and prioritizing tasks.
- Demonstrated expertise in operating various point-of-sale systems, ensuring quick adaptation to any changes or updates.
Education
High School Diploma -
Unitar International University
Johor Bahru 12.2018 - 12.2018
Skills
Office Administration
Administrative Support
Data Entry
Computer Skills
Document Control
Customer Service
Computer Proficiency
Appointment Scheduling
Office Management
Calendar Management
Reception oversight
Recordkeeping
Invoice Processing
Scheduling
Languages
English
Advanced (C1)
Malay
Upper intermediate (B2)
Tamil
Bilingual or Proficient (C2)
Timeline
Admin Assistant
Industrial Links International Pte Ltd
05.2024 - Current
Admin Assistant
Grade Cool Pte Ltd
08.2023 - 05.2024
High School Diploma -
Unitar International University
12.2018 - 12.2018
Admin Assistant
Yee Lee Trading Sdh Bhd
01.2018 - 08.2023
Sales Promoter
ELH Shop
01.2016 - 01.2018
Senior Cashier
Econsave Senai
01.2014 - 01.2016