Python
NISHANTHAN SUBRAMANIYAN
Business Analyst
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
SAP HCM Functional Consultant
SAP, NCS Pte Ltd
03.2022 - 09.2022
- Involved in implementation and support for NCS HRPS Whole-of-Government HR and Payroll project
- Involved in SAP (HCM) user requirement analysis for the development/implementation of new systems and for enhancements to existing systems
- Involved in System Integration Testing (SIT) and User Acceptance Testing (UAT)
- Monitor and identify business risks, inefficiencies, issues, and opportunities related to technical aspects of implementation
- Provide ongoing application support and be involved in various stages of the SDLC
- Support SAP (HCM) based on business requirements, policies, and standards
- Work closely with SAP Functional teams to address roles as required to ensure compliance
- Evaluate potential solutions and make recommendations to resolve business problems
- Support the team in defining project requirements, tracking and documentation
- Review service targets and ensure that service targets are met, as well as maintain high service levels to customers.
- Architected SAP solutions by prioritizing simplicity, appropriate scale, resiliency and maintainability.
- Traveled to client locations to implement SAP solutions and offered post-installation support services.
- Solved functional and technical obstacles and worked closely with project team from different streams.
- Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
Project Coordinator
Vizier Exhibit Pte Ltd
08.2019 - 03.2020
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets
- Designed, developed, maintained and updated a variety of web sites as assigned
- Assisted other design staff members with various aspects of site maintenance as needed.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Call Center Agent
SINGTEL
04.2019 - 06.2019
- Collected customer feedback and made process changes to exceed customer satisfaction goals
- Resolved concerns with products or services to help with retention and drive sales
- Promoted company brand and unique offerings through personalized customer service.
Administrative Assistant
Singapore Civil Defence Force
01.2017 - 02.2019
- Performed General administrative duties
- Assisting in the Build and installation of PCs, telephone systems, wireless networks and peripheral devices related to desktop infrastructure, in accordance with department standards
- Entered and maintained departmental records in company database.
Education
Bachelor of Science - Information & Communication Technology
Singapore University of Social Sciences SINGAPORE
07.2022 - Current
High School Diploma -
Temasek Polytechnic
Singapore 10.2019 - 04.2022
Cambridge GCE ‘A’ Level -
Millennia Institute
Singapore 01.2014 - 12.2016
Skills
Problem-Solving
Interpersonal Communication
Decision-Making
Organization and Time Management
Self-Motivated
MS Office
G-Suite
Good Telephone Etiquette
Product development
Technical Analysis
Multitasking Abilities
Excellent Communication
SAP S4 HANA Software Proficiency
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of 6 in the development of HRP Whole Of Government Employees and Pensioners portal.
- Documented and resolved functional issues which led to lowered number of overall pending incidents within team.
- Used Microsoft Excel to develop spreadsheets to track work processes.
Software
HTML
CSS
JavaScript
Windows
MacOS
Microsoft Office Suite
Google Workspace
Certification
SAP HCM, Cognixia - 02/2022 - 03/2022
Timeline
Bachelor of Science - Information & Communication Technology
Singapore University of Social Sciences SINGAPORE
07.2022 - Current
SAP HCM, Cognixia - 02/2022 - 03/2022
03-2022
SAP HCM Functional Consultant
SAP, NCS Pte Ltd
03.2022 - 09.2022
High School Diploma -
Temasek Polytechnic
10.2019 - 04.2022
Project Coordinator
Vizier Exhibit Pte Ltd
08.2019 - 03.2020
Call Center Agent
SINGTEL
04.2019 - 06.2019
Administrative Assistant
Singapore Civil Defence Force
01.2017 - 02.2019
Cambridge GCE ‘A’ Level -
Millennia Institute
01.2014 - 12.2016