Nisa Nabila Binte Zulkarnain
Summary
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Administration
Singapore Pain Solutions
11.2021 - Current
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Performed front desk duties - answering of phone calls for appointments and questions , assisting in booking appointments and doctor, settling payment and issuing receipts for insurance claims.
Teaching Assistant
Pro Teach Pte Ltd
09.2021 - 06.2022
- Assisted teachers with classroom management to maintain positive learning environment.
- Tutored students individually and in small groups to reinforce learning concepts.
- Supported classroom activities, tutoring, and reviewing work.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Distributed learning materials such as worksheets, textbooks and supplemental activities.
- Assessed student assignments to check quality and completeness before submission the next day.
Clinical Assistant
Heartland Health
03.2020 - 08.2020
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Utilized effective communication and active listening skills when interacting with doctors and patients.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Coordinated with appropriate administrative staff to address clinical, operational and financial questions.
- Taught patients about medications, procedures and care plan instructions.
- Equipped patients with assistance required for basic care.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Bakery Assistant
Primadeli
04.2017 - 04.2019
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Assisted up to 50 customers per day with helpful attitude and positive approach.
- Washed dishes and sanitized prep area at end of each shift.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Mixed dough for waffles and performed baking duties.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Decorated baked goods and designed visually appealing displays of finished products.
Education
Diploma - Health Services Management
Republic Polytechnic
9 Woodlands Avenue 904.2017
Secondary -
Meridian Secondary School
31 Pasir Ris Street 51 01.2013
Primary -
Hougang Primary School
1 Hougang Street 93 01.2008
Skills
- Strong Organizational Skills
- Computers and Technology
- Managing Status Reports
- Business Administration
- Multitasking and Time Management
- Document and File Management
- Appointment Coordination
- Database and Client Management Systems
- Spreadsheet Management
- Office Administration Work
- Employee Training
- Payment Distribution
- Cash Drawer Management
Timeline
Administration
Singapore Pain Solutions
11.2021 - Current
Teaching Assistant
Pro Teach Pte Ltd
09.2021 - 06.2022
Clinical Assistant
Heartland Health
03.2020 - 08.2020
Bakery Assistant
Primadeli
04.2017 - 04.2019
Diploma - Health Services Management
Republic Polytechnic
Secondary -
Meridian Secondary School
Primary -
Hougang Primary School
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