Nina Balachandran

• Turned many failing or difficult projects and turned them around to successful- Started with 2 or 3 projects and then took over managing the whole program
• Believes in the power of the team and collaborate and managing teams across Europe and United Status
• Driven multi functional and multi teams deployments across various asserts of Shell
• Currently handling a cloud migration programs which involves moving all legacy data to the cloud platform
• Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
• Supported implementation of warehouse management system software applications to enable centralized management of tasks.
• Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
• Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.

Troubleshoot and Resolve is the Self care portal for the subscribers of AT&T. For example, if a customer can’t watch TV anymore. He navigates to self-care site and is guided through a flow in order to troubleshoot. This portal is based on the Motive Service Management Platform which offers full visibility of the service delivery for a customer. It helps the network provider to save e costs by managing the network more efficiently

Roles & Responsibilities:

• Conducting scrum ceremonies like the daily stand ups and retrospectives.
• Helping the team in resolving any impediments the team faces.
• Organizing the demos after every sprint and making sure the team updates Jira on a regular basis.
• Pairing with developers to help them apply test driven development, support developers in refactoring work, help improve the continuous integration system or other activities that are close to the code.
• Communicating on the project status to the project sponsor and other stakeholders and weekly touch point sessions using burn up and burn down charts
• Making sure the deliverables meet the desired quality, cost and adhere to the scope
• Involved in hiring the right resources and handle the team resource assignment.
• Encourage the team in being self-reliant in picking up and delivering the tasks and promote a senses of ownership and accountability.
• Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
• Developed implementation methodologies to rein in project costs while meeting key milestones.
• Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
• Developed and initiated projects, including managing costs, schedule and performance.
• Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.

Request Management -

• Electronic laboratory notebook application which allows the scientists to enter data and the results of the experiments that they carried out .
• The purpose of this project is to enable integration of the Notebook electronic laboratory notebook (ELN) software application with the Symyx Notebook Adapter for Work Request which allows scientists or research analysts to create and submit a work request for one or more selected samples.
• The work request is managed by the analytical lab manager, but as an analyst assigned to the test activities, you are able to use Notebook to record the results of your tests.

Roles & Responsibilities include:

Iteration owner:.

• Owned the iteration/sprint for one of the releases.
• As iteration owner, communicated the status of the stories to the stake holders also facilitated in gathering the requirements from the Product Owner.
• Organized Sprints and planned releases with the team using Jira and Confluence.
• Providing guidance to the project manager in order to keep the project in line and the documentation accurate .
• Organized and led regular status meetings with my project team and called regular meetings of the project steering committee where questions regarding the project direction were presented, discussed and decided.
• Worked on the various releases of Work Request, worked mainly on JavaScript, ExtJS4.0 framework and C# Scrum master: .
• Facilitated the team by conducting regular requirements discussions, usability reviews, stand ups and status updates.
• Consulted with other application teams on applying scrum and using Jira and Rally effectively .
• Organized and led regular status meetings with my project team and called regular meetings of the project steering committee where questions regarding the project direction were presented, discussed and decided., Was instrumental in coding and integrating handling thirty party plug-ins and resolving crucial support incidents Actively involved in the bug fixing phase and in implementing a generic Letter Express module.

Marketing Resource Management

Pivotal Marketing Resource Management 6.0 is a utility designed to organize, manage and optimize marketing budgets, and resources. It is a complete solution for planning, strategic goal-setting, budgeting, executing, and measuring you r company’s marketing efforts.

Worked full time fulfilling the following roles

Software Engineer:

Used C# for developing different modules, the back end was SQL Server 2005.Also worked on SharePoint 2007

Scrum Master:

Followed the agile development process instead of the conventional waterfall model

Facilitated the daily scrums, sprint reviews, and sprint planning and retrospectives

Customer Management System 6.0.2

• CMS unifies front office operations and automates best practices integrating sales, marketing, customer support, and operational staff to accurately target prospects, decrease sales cycles, providing exceptional customer support, and develop customer loyalty.
• The out of the box Pivotal CMS supports multiple users logging into Sales Marketing, Service and Support functions to access different functionality and data., Facilitating sprint planning as Scrum master for multiple Scrum teams; Publicizing the team's progress and successes to make sure they are highly visible to product owner / stakeholders.

Scrum Master:

Facilitating sprint planning as Scrum master for multiple Scrum teams;

Publicizing the team's progress and successes to make sure they are highly visible to product owner / stakeholders.

Developer:

Was instrumental in coding and integrating handling thirty party plug-ins and resolving crucial support incidents

Actively involved in the bug fixing phase and in implementing a generic Letter Express module

• Pivotal Marketing Resource Management 6.0 is a utility designed to organize, manage and optimize marketing budgets, and resources.
• It is a complete solution for planning, strategic goal-setting, budgeting, executing, and measuring you r company’s marketing efforts.
• Worked full time fulfilling the following roles, : Used C# for developing different modules, the back end was SQL Server 2005.Also worked on SharePoint 2007, : Followed the agile development process instead of the conventional waterfall model Facilitated the daily scrums, sprint reviews, and sprint planning and retrospectives Customer Management System 6.0.2.