Nimas Mas'od
Woodlands
Summary
Results-driven benefits professional committed to optimizing employee benefits programs and improving organizational efficiency. Well-versed in benefit plan management and adept at problem-solving to resolve complex issues. Known for exceptional teamwork and ability to adapt to dynamic environments, ensuring smooth operations and positive outcomes.
Overview
17
17
years of professional experience
Work History
HRBP (Compensation & Benefit)
Kacific Broadband Satellites Ltd
07.2023 - Current
- Manages payroll portfolios for all entities within Kacific Group of companies. Scope of responsibilities include, payroll processing and statutories filing and payments.
- Contract Management and record: Both Contract of Service and Contract for Service which include salary benchmarking and recommendation of total compensation and benefits.
- Payroll and Contract Management span across Asia and the Pacific Islands aligned with the respective government legislation on employment.
- Involved and implemented HR and Payroll processes for newly incorporated entities, namely, Papua New Guinea and Indonesia.
- Knowlegeable on the different statutories deductions and contributions, taxes obligations of the different entities handled.
- Strong communication rapport and facilitation with the respective stakeholders pertaining compensation and benefits and well as handling employment matters and grievances namely government advisories (for example, CPF, MOM) ,and accounting and legal firms for entities outside of Singapore.
- High accuracy on consolidation of monthly payroll reports for management monthly reporting on manpower budgeting.
- Responsible in preparation of all compensation and benefits letters (for example, increment letters, promotion letters, sales commission letters, share plan letters) with high accuracy.
- Responsible in preparation for end of employment/contract letters defining all key information of offboarding and monetary agreements,aiming to minimize and avoid any future disputes as well as aligning with mandatory labour law requirements.
- Performance Management and tracking for all employees on a quarterly basis, partnering closely with the management team on performance evaluation .
Talent Sourcing Manager
RED Technologies (S) Pte Ltd
03.2020 - 07.2023
- Increased the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
- Created comprehensive reports on recruitment trends and metrics which informed executive decision-making related to workforce planning strategies for upcoming quarters and FY. For example, through Linkedin Recruiter's access, Jobstreet and Glassdoor market requirements on data center roles vis-a-vis jobseekers' requirements.
- Driving ntensive recruitment activities during COVID-19 lockdown protocols which include managing expectations across all stakeholders.
- Reduced time-to-fill rates by utilizing advanced recruitment tools such as applicant tracking systems and social media platforms. To demonstrate an example, Achieved 100% implementation to recruit and onboard the pioneer batch of Data Centre Technicians outsourced for the upcoming META's world's largest data centre within a short notice period.
- Maintained up-to-date knowledge of employment laws and regulations, ensuring compliance throughout the recruitment process.
- Key writer and implemention for all HR Policies implemented for the organization. To name a few, Learning & Development, Staff Referral, In-house Loan application, Grievance Handling and COVID-19 policies - as recommended by the government.
- Initiate the regular 1:1 Employee Pulse Check initiative during COVID-19 which eventually became a permanent activity for the organization.
- Strong facilitation and experiences in regards to grievances and misconduct handling and tricky offboarding issues, which include the involvement of TAFEP, MOM as well as our serviced clients.
- Successful implementation of Referral Fee policy for candidates recommendation on open roles.
- Advised and recommend senior management on strategic decisions related to compensation, benefits, and performance management practices.
- Staff Engagement Lead , driving and leading all staff engagement activities and awards from year 2021 to 2023. Mostly involved during COVID-19 era.
- Employee of the Year for 2021 - Voted by peers across the organization.
Senior Executive, Human Resources
Halogen Foundation, Singapore
04.2019 - 02.2020
- This was a temporary employment due to experiencing a retrenchment before.
- Worked closely with C-Suites team to ensure new hires received proper onboarding across the organization.
- Overseeing and handling all HR Admin matters which include, employment letters preparations as well as e-filing on IR21 and Profamilyleave portal.
- Conduct HR 1:1 Pulse checks and manage all grievances handling processes.
- Organise employees/interns bonding sessions.
Head, Human Resources (HR Solutions)
Educare Co-operative Ltd
03.2017 - 07.2019
- Established strong relationships with key stakeholders to ensure alignment of HR goals with business objectives.
- Conducted thorough workforce analyses to identify areas of improvement and develop targeted solutions.
- Implemented effective performance management systems for ongoing employee development and growth.
- Mentored junior team members, fostering a positive work environment focused on continuous learning and development.
- Managed a diverse team of professionals, fostering a culture of continuous learning and development.
- Managed employee relations matters, grievance handling, and contract administration to maintain harmonious working relationships between the company and its workforce representatives.
- Enhanced employee/interns performance by providing personalized coaching and constructive feedback.
- Collaborated with MHA , SNCF and local polytechnic on special projects, contributing ideas and strategies for successful implementation of membership registration for MHA Volunteers as well as HR coaching final year polytechnic students on successful resume writing and tips on attending interviews.
Head, Human Resources (Strategic Services)
Educare Co-operative Ltd
03.2014 - 03.2017
- Managed 2 direct reports performing full scope of HR functions, including recruitment, offboarding, designing and implementation of HR policies and P-file management via HRMS.
- Regular reviews and advised management on compensation and benefits across the organisation.
- Co-wrote the company's Employee Handbook.
- Advisor for Staff Welfare Committee and heavily involved in leading team building events and townhall session.
- Key Personnel involved with the ISO 9001:2015 standards as well as Service and Innovation Excellence Certification.
- Lead Recruiter for both internal and outsourced recruitment.
Head, Human Resources & Training (Deployed Staff)
Educare Co-operative Ltd
09.2011 - 03.2014
- Proposed and Supervised compensation and benefits program, established industry benchmark on salaries and advocated competitive wages for employee retention.
- Collaborate and advised CEO to structure organizations' standardized remuneration packages, bonuses and scheduled promotions according to defined targets.
- Monitored and maintained updates on L&D portfolio to ensure regular completion of mandatory trainings and analyzed training needs to recommend new courses for over 250 employees deployed across Singapore schools in Singapore.
- Instrumental in the setup of Loyalty Pay-out Scheme for contractual employees which led to 85% of staff completing their contracts without premature termination, successful contract renewals for high performance staff, lowered turnover rate to 20%, saved on re-training & recruitment costs, resulted in 85% positive rating on Company Customer Satisfaction Survey.
- Led a team of Lead CCPEs to achieve performance targets, providing coaching and mentorship so that they can continue to mentor and coach the junior team members.
Relationship Manager
Educare Co-operative Ltd
10.2010 - 09.2011
- Built and maintained relationships with new and existing customers while providing high level of expertise and advice on employee management and engagement.
- Timely response to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Managed a total of 66 deployed staff across government and international schools to liaise with reporting officers & key personnel on employer-employee relations, performance appraisals and grievance redressal.
- Advisory for Deployed Staff- CCPE (Co-Curricular Programme Executive) Executive Committee on organizing & communicating company events and strategy meetings to enable optimum employee performance and morale.
- Key organiser for recruitment drives and semi-annual townhall sessions as lead collaborator between HQ, deployed staff and affiliated customers.
- Provided 1:1 customized coaching and mentorship to junior staff members, contributing to their professional growth within the organization.
Co-Curricular Programme Executive (CCPE)
Educare Co-operative Ltd
03.2008 - 10.2010
- Self-motivated, with a strong sense of personal responsibility working with various departments.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Supported Heads of Departments in all non-academic admin matters and management of CCA records
- Procurement officer for GeBIZ (Govt Service) to handle all contracts, tenders and school related services
- Liaison officer for Parent support group, communicating with volunteers and coordinating all PSG activities
- Mentored junior CCPE’s on SOP’s and conducted trainings for School Cockpit, GeBIZ
Education
No Degree - Diploma in Chemical Process Technology
Singapore Polytechnic
Singapore06-2004
Skills
- Compensation & Benefits
- Employee Engagement & Relations
- Grievances Handling & Discipline
- Retention Strategies
- Project Management
- Employment Laws
- Coaching and Mentoring
- Creative and Critical Thinking
- Human Resource Policy and Implementation
- Performance Management & Appraisals
- Payroll Processing
- Conflict Resolution
Timeline
HRBP (Compensation & Benefit)
Kacific Broadband Satellites Ltd
07.2023 - Current
Talent Sourcing Manager
RED Technologies (S) Pte Ltd
03.2020 - 07.2023
Senior Executive, Human Resources
Halogen Foundation, Singapore
04.2019 - 02.2020
Head, Human Resources (HR Solutions)
Educare Co-operative Ltd
03.2017 - 07.2019
Head, Human Resources (Strategic Services)
Educare Co-operative Ltd
03.2014 - 03.2017
Head, Human Resources & Training (Deployed Staff)
Educare Co-operative Ltd
09.2011 - 03.2014
Relationship Manager
Educare Co-operative Ltd
10.2010 - 09.2011
Co-Curricular Programme Executive (CCPE)
Educare Co-operative Ltd
03.2008 - 10.2010
No Degree - Diploma in Chemical Process Technology
Singapore Polytechnic
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