Nilesh Kumar
Business Development Director
Singapore,Singapore
Summary
A keen learner with experience in New Roll outs and driving Operational efficiency. Expert in driving Overall Business Growth, Channel Sales, Direct Sales, Marketing initiatives, Business Development and General Management. Currently looking at essaying a leadership role in an Organization with Growth opportunities
Overview
21
21
years of professional experience
1
1
Certification
Work History
Director Global Commercial & Network Expansion – Global Market
Lightnet Singapore Pte. Ltd
03.2023 - Current
- Responsible for a team of 7 on-roll members leading Business development, Network expansion and Onboarding
- Deliver 60 Mn+ USD in principle per month
- Launched key partnerships and payout network for global coverage
- Streamlined business processes, coordination with key stake holders including compliance, IT, Project management, Payment operations for global success
- Responsible for driving a revenue of 1 Mn USD
- Set up processes and policies for smoother operations
- Displayed key role in getting bank accounts with JP Morgan, FAIB
- Part of team completing the application for new activities under MPI (MAS) and MSO (in Hong Kong)
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Effective channel & key accounts management
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Country Lead – Business Development – Singapore, Hong Kong & Macau
Western Union Financial Services Singapore Ltd.
10.2022 - 03.2023
- Responsible for driving business for own locations, digital channel and partner network.
- Lead Digital and retail business for Singapore, Hong kong and Macau through various initiatives and partnerships
- Lead a team of 80+ on roll employees and 100+ agent employees
- Working on various key partnerships for B2B, B2C, C2B and C2C payments
- Lead for applying for additional licenses for Singapore within MPI category
- Planning and Strategy formalization for Eco system development
- Achievements
- Successfully applied for license (MAS)
- Part of cross functional team for renewal of Hong Kong license
- Successful implementation of profit optimization initiatives for own locations (WUGN)
Senior Manager - Networks Development – Singapore, Hong Kong & Macau
Western Union Financial Services HK Ltd.
06.2018 - 10.2022
- Responsible for Networks and Product Management for WU Singapore, Hong Kong & Macau
- Cost Optimization by effective commission negotiation and New Low-cost Partnerships
- Working on various Projects as turnaround strategy for Singapore, Hong Kong & Macau
- Managing a team of 100+ outsourced employees, 70+ On roll employees managing 150+ locations
- Sign up and establish relationship with FI’s (B2B) for additional revenue stream, through customized offerings.
- Achievements
- Renewed Existing Contract & New partnerships with commissions savings of 180K USD
- Launched 1st Live Wallet as funds in to WU Digital along with APN to Indonesia & Bank Transfer
- Expanded Product portfolio with New products (Both Digital & Retail) - eKYC, Hi Band
- Launched Successful Go to Market strategies and campaigns to acquire, retain and win back customers
- Managing Key Partnerships and successful Renewal through Tender Process - HK Post
Manager Business Development – North India
Western Union Services India Pvt. Ltd.
11.2014 - 06.2018
- Responsible for New Signups and optimization of operational cost
- Growing Market Share with various Marketing initiatives and Execution
- Key Accounts Management at country Level – India Post & TCIL (Ebix Cash)
- Coordinating Launch of New initiatives- ABMT with Airtel Payment Bank
- Part of Cross functional Project Management team – Leading Change
- Achievements
- Signed up New PA & Renewals with commissions savings of 400K USD (Competition take away)
- Won Best Project award in “WU Way – Customer Journey” for South East Asia Region
- Launched 1 new Partners – Competition take away to create an Agnostic Network
- Successful renewal and relationship with Largest Postal Network across the Globe (India Post)
Area Manager – Marketing & Sales
Idea Cellular Ltd.
08.2012 - 08.2014
- Responsible for driving business of 13 Mn $ through 2K retail network
- Grow CMS & RMS – Market Leader & Grew revenue by 5K USD by reducing LUT
- Achievements
- Won Best ASM Award in National contest under Data League Championship
- 2 times recipient of Idea Star Award for significant contribution to business
Business Development Manager
Western Union Services India Pvt. Ltd.
09.2010 - 08.2012
- Driving business of 31 Mn USD from 5K+ Retail Network including Bihar & Jharkhand state.
- Managing a team of 50 PA employees
- Driving WU India’s growth by being the fastest growing state (+12%)
- Achievement
- Awarded Best BDM for July 11
- Overtook Bihar Market post 1 Mn USD Revenue mark
- Won WU&YOU Event in Kathmandu
AM Sales & Marketing – Part of New Roll out team
Aircel Ltd
01.2008 - 01.2010
ASM (WIMAX Launch) – Part of New Launch initiative
TATA Communications
01.2007 - 01.2008
ASM (Sales & New Initiatives) – Part of successful launch
Idea Cellular Ltd.
01.2006 - 01.2007
TSM (Sales & Rural Marketing) – Part of Grand Roll out and Rural Pilot
Bharti (Airtel)
01.2004 - 01.2006
Education
The Chicago Booth Accelerated Development Program -
University of Chicago Booth School of Business
Chicago, IL01.2018
PGDM - Marketing & Operations
Amity Business School
01.2004
B.E - Electronics
Nagpur University
01.2001
12th (CBSE) - undefined
Delhi Public School
01.1996
10th (CBSE) - undefined
Delhi Public School
01.1994
Skills
- Commercial & networks director at Lightnet Singapore Pte Ltd– Global
- Business Lead for Western Union – Singapore, Hong Kong and Macau
- Change management
- Devise and implement Successful Strategies for turnaround of business
- Business development
- Leading a USD 750 Million principal outflow from 150 network mix & Digital initiatives
- Leading cost optimization initiatives, new sign ups and digital partnerships to increase Market Share
- Saved 530K USD in cost optimization
- Adding innovative channels to cover spectrum of offers as part of Customer First Strategy
- Partnered with leading wallet player and banks across region as part of FI connect initiative (B2B Sales)
- Relationship building
- Strategic planning
- Decision-making
Certification
- Fintech – Harvard University (VPAL – Online)
- Reiki – Level 1 & 2
Accomplishments
- India’s Best ASM - Data League Contest – Highest Revenue growth & Penetration
- Several Star awards for significant contribution to Business (Growth)
- Best Project on WU Way (Group Project) for South East Region
- State Level Karate Champion
- Turnaround Specialist – Hong Kong Business
- Launched 1st Live Wallet as funds in & eKYC for digital Hong Kong
Practising Reiki and Yoga
Self Motivation by Self Reiki practise and Self hypnotism.
Love Traveling
Meeting new people
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Director Global Commercial & Network Expansion – Global Market
Lightnet Singapore Pte. Ltd
03.2023 - Current
Country Lead – Business Development – Singapore, Hong Kong & Macau
Western Union Financial Services Singapore Ltd.
10.2022 - 03.2023
Senior Manager - Networks Development – Singapore, Hong Kong & Macau
Western Union Financial Services HK Ltd.
06.2018 - 10.2022
Manager Business Development – North India
Western Union Services India Pvt. Ltd.
11.2014 - 06.2018
Area Manager – Marketing & Sales
Idea Cellular Ltd.
08.2012 - 08.2014
Business Development Manager
Western Union Services India Pvt. Ltd.
09.2010 - 08.2012
AM Sales & Marketing – Part of New Roll out team
Aircel Ltd
01.2008 - 01.2010
ASM (WIMAX Launch) – Part of New Launch initiative
TATA Communications
01.2007 - 01.2008
ASM (Sales & New Initiatives) – Part of successful launch
Idea Cellular Ltd.
01.2006 - 01.2007
TSM (Sales & Rural Marketing) – Part of Grand Roll out and Rural Pilot
Bharti (Airtel)
01.2004 - 01.2006
PGDM - Marketing & Operations
Amity Business School
B.E - Electronics
Nagpur University
12th (CBSE) - undefined
Delhi Public School
10th (CBSE) - undefined
Delhi Public School
The Chicago Booth Accelerated Development Program -
University of Chicago Booth School of Business