Nidhi Shukla
Summary
Proficient in managing business operations with a track record of leading and optimizing third-party operations for world's second largest FMCG company. Managing $50M transportation spend for India and APAC Oral care business, fostering strong relationships with multi functional teams and driving cost, Inventory and Portfolio management strategies. Spearheaded end-to-end ownership of the supply network, ensuring seamless services in the region. Skilled in cross-functional team leadership and workstream management. A data-driven decision-maker with exceptional financial oversight, consistently delivering impactful results. Poised to drive business excellence with a strong emphasis on customer satisfaction and cost/cash optimization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sr. Business Planning and APAC T&W Leader
Procter and Gamble
11.2022 - Current
- Develop and execute supply strategies to deliver sales and operations planning For India Oral care (S & OP)
- Manage 50 Million of annual budget for India and APAC transportation and warehousing annually with cost savings target of 5% YOY
- Design and optimize Supply Network Design and capacity programs to deliver 5-year goals for India Oral Care (Long term Capacity planning)
- Responsible for NPI reduction, SKU portfolio optimization by designing inventory liquidation plans
Sr Manager-Distributor Logistics
Procter and Gamble
10.2021 - 10.2022
- Led E2E Supply chain for P&G distribution network worth ~$25B business in South India Region
- Owned Distributor KPIs ie; Inventory($10B), Cost, Service and work closely with P&G sales & finance teams
- Supply chain partner to 5-distributors to execute P&G go-to-market strategies; Securing supplies to cater to channel-level distributor demand (Wholesale, Urban/Rural retail, E-commerce, Modern retail)
- Driving customer satisfaction via best supplier fill-rates across all channels (retail, modern retail & E-com)
Sr. Project Manager-India Supply Network Design
Procter and Gamble
10.2021 - 10.2022
- Owned planning, alignments & execution of Supply network Design changes in India to deliver $1.6M cost and $2.8M cash savings
- Led demand planning and capacity planning for P&G DCs and distributor warehouses to ensure optimal inventory and space
- Led the team of 6 to manage operations for a ordering platform that performs forecasting, replenishment, truck optimization & reporting
- Led Change Management & expansion of biggest savings Project ($1.5M/year)of FY21-22 ie; Re-platforming of distributor ordering platform and built capability in over 30 distributor organizations across India
Manager-Customer Service Ops/Order Management
Procter and Gamble
09.2019 - 10.2021
- Manage Customer Service Ops & drive operational efficiency via automation & process improvement by closely working with BPO and 3PL
- Manage budget of $1.5M/year and deliver 5% YOY savings
- Develop data Analytics tools for Order Mgt, Billing, Returns to have insights on supply, fill rate,compliance and lead SAP logic changes for Order, Shipping and Billing cycle
- Devise RMA Standard operating procedures & developed KPIs to ensure 100% compliance
- Lead internal audits & partnering with external auditors for yearly audits for Order, shipping, billing & Returns
Education
MBA - Supply Chain And Operations
National Institute of Industrial Engineering
Mumbai05.2019
B. Tech - Textile Engineering
National Institute of Technology
Jalandhar05.2017
Skills
- Business Strategy and Operations
- Portfolio Management
- Vendor Management
- Supply Network Design
- Transportation and Warehousing
- Customer Service via Logistics
Languages
English
Bilingual or Proficient (C2)
Certification
- Global online certification course on Supply chain Digitization and Management, NITIE+MIT
- Warehouse Management by operational excellence, Udemy
- Six Sigma and the organization Advanced (Green Belt), coursera
Timeline
Sr. Business Planning and APAC T&W Leader
Procter and Gamble
11.2022 - Current
Sr Manager-Distributor Logistics
Procter and Gamble
10.2021 - 10.2022
Sr. Project Manager-India Supply Network Design
Procter and Gamble
10.2021 - 10.2022
Manager-Customer Service Ops/Order Management
Procter and Gamble
09.2019 - 10.2021
MBA - Supply Chain And Operations
National Institute of Industrial Engineering
B. Tech - Textile Engineering
National Institute of Technology
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