NICOLE NG

• Scheduled and managed patient appointments, ensuring all records and documentation were accurately completed.
• Coordinated ambulance and transport arrangements while keeping patients’ families informed of updates.
• Maintained and organised administrative data using hospital systems and Google Drive.
• Ensured all processes complied with hospital standards and policies, demonstrating attention to detail and efficiency.

• Ensure the safety and comfort of passengers by following aviation safety regulations and emergency procedures.
• Serve meals, beverages, and amenities while maintaining service standards.
• Coordinate with the flight deck and cabin crew to ensure smooth flight operations.
• Work with a multicultural team to manage in-flight operations and ensure seamless service delivery.
• Adapt quickly to dynamic and high-pressure situations, maintaining composure while resolving passenger concerns.
• Develop strong interpersonal and communication skills through daily engagement with passengers from different cultural backgrounds.

• Manage recruitment and selection of employees

• Process new hires and employee changes paperwork

• Plan and conduct new employee orientation

• Update and maintain HR database

• Update and maintain organizational chart

• Administer HR policies and procedures

• Source recruitment platforms and coordinate recruitment advertisement placement.

• Organize and prepare candidate information and documents for selection process.

• Coordinate and schedule interview sessions.

• Provide administrative and logistical support for organization.

• Maintain HR database records.

• Collate and compile survey results