Adept at enhancing customer loyalty through empathetic complaint resolution and proficient in Microsoft Excel, my tenure at Anytime Fitness and Crocs honed my skills in payment processing and data entry, significantly contributing to increased membership engagement. My approach combines keen client relations and technical savvy, ensuring high-quality service delivery.
Work History
Customer Service Representative
Anytime Fitness
Kebun Baru Community Club
04.2024 - 06.2024
During My work in Anytime Fitness at Kebun Baru, I have resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
I have learnt how to do Cashier Jobs when we are signing up members and I did not make any mistakes as I have once worked in Crocs for two months which requires cashier jobs too.
I have also learnt how to use Excel sheets for Data works and post on Social Media to attract more people to sign as a member in our gym.