Nick Bryan Tan
Summary
Dynamic and results-oriented professional with experience at Tele-Centre, adept at handling critical customer service scenarios with professionalism. Excelled in data analysis and dashboard creation, significantly enhancing decision-making processes. Proven track record in team support and workload reduction at RHB Bank Berhad, demonstrating exceptional data entry skills and a commitment to excellence. Certified in first aid, showcasing a balance of technical and soft skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Call Centre Agent
Tele-Centre
05.2022 - 07.2022
Handled calls professionally, regarding MOH covid issues, ensuring client satisfaction
Intern
RHB Bank Berhad
03.2021 - 08.2021
- Supported staff members in their daily tasks, reducing workload. Assisted in documentation projects.
Education
Diploma - Financial Informatics
Singapore Polytechnic
Singapore04-2022
Higher Nitec - Accounting
ITE College Central
Singapore04-2019
Skills
- Data Entry
- Data Analysis
- Dashboard Creation
- SQL
- Tableau
- Firefighting
- First aid certified
Certification
Fire Safety Manager Coourse - SCDF
Diploma in Emergency Response Section Commander Course - SCDF
Timeline
Call Centre Agent
Tele-Centre
05.2022 - 07.2022
Intern
RHB Bank Berhad
03.2021 - 08.2021
Fire Safety Manager Coourse - SCDF
Diploma in Emergency Response Section Commander Course - SCDF
Diploma - Financial Informatics
Singapore Polytechnic
Higher Nitec - Accounting
ITE College Central
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