Nick Lee
Summary
I'm Nick, 23 years old. I have already serve finish my National Service(NS, Aug 2023) Currently waiting to enroll into polytechnic which begins in April 2024. I want to use my free time now to work and earn while also learning how a cafe works. It is my dream to open my very own cafe one day.
During my free time, I also do Lion Dance. it is my hobby since young and have been doing it for 13 years now. I also enjoy traveling around during my holidays.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Jiliun
06.2019 - 12.2020
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Hawker Cashiering
Charlene
05.2017 - 12.2018
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Education
Higher Nitec - Marine & Offshore Engineering
ITE Central
Ang Mo Kio04.2021
Nitec - Aerospace Machining Technology
ITE Central
Ang Mo Kio12.2018
Skills
- Restaurant Operation
- Vendor Relationships
- Table Monitoring and Turnover
- Order Placement
- Supporting Personal Needs
- Cash Management
- Station Preparation
- Safe Work Practices
- Credit Card Transaction Processing
- Sales Goals
Timeline
Restaurant Waiter
Jiliun
06.2019 - 12.2020
Hawker Cashiering
Charlene
05.2017 - 12.2018
Higher Nitec - Marine & Offshore Engineering
ITE Central
Nitec - Aerospace Machining Technology
ITE Central
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