Nicholas Teo

• Spearheaded marketing initiatives and strategic planning, diversifying revenue streams and securing new market segments.
• Conducted in-depth client research, unlocking pivotal growth opportunities, and deepened ties with key stakeholders to ensure account retention and expansion.
• Consistently surpassed KPIs at individual, team, and company levels, underscoring a commitment to excellence and fostering customer relationships.
• Championed efforts that delivered over 100% of the team's revenue and MRR in 2022, setting a new benchmark in performance.

• Spearheaded the establishment of a 1 million Net New, unrestricted by vertical or country, as a foundational strategy for the startup.
• Played a pivotal role in lead generation for venture capital seed funding, positioning the company for financial growth.
• Oversaw comprehensive marketing collateral, including copy, imagery, videos, and email campaigns, ensuring alignment with brand values and market strategies.
• Designed and executed a robust channel ecosystem, introducing a partner program that expanded outreach and revenue streams.
• Championed company-wide lead and demand generation initiatives, fostering a culture of proactive market engagement.
• Managed all legal sales contracts, safeguarding company interests and fostering sustainable customer relationships.
• Innovated and implemented diverse sales models, extending beyond traditional B2B to incorporate channel strategies for broader market penetration.

• Crafted a data-driven sales strategy, leveraging insights from consumer purchasing trends. This strategy led to a potential 25% growth in new sales within a year, adapting to prevailing market conditions.
• Led communication and consistently provided crucial reports, elevating transparency and trust among critical stakeholders globally and within the APAC region.
• Directed a 30-member ISR team, securing an impressive USD 7 million in business revenue opportunities within three months and improving team efficiency by 50%.
• Recruited, trained, and mentored a 24-person sales force across Singapore and Malaysia to achieve USD 19 million in revenue for APAC.
• Strategically acquired vital clients, including Ha Do Group and Vietnam National University, contributing to a 25% overall potential revenue increase with deals worth 1.7 million.
• Pioneered a team of 5 for intranet development, launching a global communication platform that increased internal communication efficiency by 30%, rolled out in April 2020.
• Implemented a recruitment strategy that realized a 15% cost-saving in hiring processes and reduced the onboarding time by 20%.

• Orchestrated comprehensive managed services offerings, encompassing Colocation, Cloud Transformation (both Private and Public), and Hosting, effectively addressing diverse local verticals.
• Served as the primary liaison to the CEO, providing essential insights and updates regarding all sales performance metrics and strategic initiatives.
• Pioneered the establishment of the sales team's inaugural annuity division, enhancing long-term revenue streams.
• Jointly spearheaded the company's internal business transformation and crisis management initiatives, driving organizational resilience and adaptability.
• Cultivated and sustained robust relationships with key strategic partners, including industry giants such as NTUC and MOE.
• Collaborated with cross-functional teams to craft and implement a Go-To-Market strategy, optimizing both direct and channel business avenues.
• Successfully halted a declining revenue trend, turning around a 30% annual gross revenue decrease to achieve a remarkable 1.2% growth in both acquisitions and annuity within a two-year span.
• Overhauled internal SLAs, realizing a significant boost in customer satisfaction from a historical average of 70% to an impressive 85% in FY2018.

• Championed a dynamic coaching regimen, imparting proven sales techniques and endorsing cross-selling tactics, resulting in a tangible uptick in revenue streams.
• Spearheaded efficient customer relations protocols, ensuring swift issue resolution and consistently achieving elevated levels of client satisfaction.
• Executed compelling presentations, eloquently elucidating product and service nuances to prospective and existing clientele.
• Curated comprehensive Weekly/Quarterly Performance Reports, serving as the main conduit of critical updates to APAC's influential stakeholders.
• Cultivated strong relationships across the client's cross-function department, positioning as the go-to expert for addressing multifaceted business challenges.
• Realized an outstanding 10-20% surge in annual incremental revenue bookings in India and ASEAN, overseeing an annuity portfolio worth USD 15 million—even in the face of aggressive targets.
• Captained the APAC team's endeavors, consistently unlocking USD 1-2 million in incremental business opportunities every quarter.
• Collaboratively secured over USD 4 million in new business ventures alongside the New Business team, predominantly through strategic upselling and cross-selling initiatives.
• Nurtured and sustained pivotal alliances with marquee strategic accounts, including luminaries like IHIS, DBS, Starhub, and Capitaland.
• Established as the Subject Matter Expert in delivering specialized sales coaching, product training, install base management, and channel strategies—illustrated by the successful training of 15 ISRs and a Lead for the Manila office.

• Catered to ship chandeliers, offshore platforms, and shipyards.
• Drove an annual revenue increase of USD 2 million.
• Established distributorships for new products.
• Managed logistics, advertisement campaigns, and tax refunds.
• Developed and executed innovative marketing strategies.
• Implemented company policies to safeguard data integrity and security.
• Regulated access to vital reports, ensuring business transparency and efficiency.

Part-time Studies in Supply Chain Management Achieved a GPA of 3.9 over 2 years

Note: Discontinued due to financial reasons.

Business Management Program covering Essential Management Skills, Marketing and Communications, International Business, Strategy and Operations, Finance and Accounting, and Human Resource Management.