Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Tan

Student

Summary

Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

6
6
years of professional experience

Work History

Cashier

Cold Storage
01.2024 - Current
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.

Bartender

MR MK PTE LTD
06.2023 - 12.2023
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Followed strict recipes and drink measurements to minimize product used.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Developed new signature cocktails to support bar marketing brand and increase profits.

Room Service

Grand Hyatt
01.2020 - 04.2020
  • Resolved complaints regarding housekeeping and room service.
  • Checked requests and room service for accuracy and guests needing assistance.
  • Coordinated with room service, housekeeping, maintenance, and security to meet all guest needs.
  • Updated customer accounts with add-on room charges, minibar use, and room service bills.

Intern

Franzwood ASA Pte Ltd
04.2019 - 07.2019
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems and worked with teams to develop solutions.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Supported with creating project marketing materials to promote services.
  • Prepared project presentations and reports to assist senior staff.

Cashier

Marks And Spencer
10.2017 - 12.2017
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Civil Engineering - Civil Engineering

Nanyang Technological University
50 Nanyang Avenue
04.2001 -

High School Diploma -

Singapore Polytechnic
500 Dover Rd, Singapore 139651
04.2001 -

Skills

    Cash Handling

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Timeline

Cashier

Cold Storage
01.2024 - Current

Bartender

MR MK PTE LTD
06.2023 - 12.2023

Room Service

Grand Hyatt
01.2020 - 04.2020

Intern

Franzwood ASA Pte Ltd
04.2019 - 07.2019

Cashier

Marks And Spencer
10.2017 - 12.2017

Civil Engineering - Civil Engineering

Nanyang Technological University
04.2001 -

High School Diploma -

Singapore Polytechnic
04.2001 -
Nicholas TanStudent