Nicholas Tan
Student
Summary
Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
6
6
years of professional experience
Work History
Cashier
Cold Storage
01.2024 - Current
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
Bartender
MR MK PTE LTD
06.2023 - 12.2023
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Room Service
Grand Hyatt
01.2020 - 04.2020
- Resolved complaints regarding housekeeping and room service.
- Checked requests and room service for accuracy and guests needing assistance.
- Coordinated with room service, housekeeping, maintenance, and security to meet all guest needs.
- Updated customer accounts with add-on room charges, minibar use, and room service bills.
Intern
Franzwood ASA Pte Ltd
04.2019 - 07.2019
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Supported with creating project marketing materials to promote services.
- Prepared project presentations and reports to assist senior staff.
Cashier
Marks And Spencer
10.2017 - 12.2017
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Civil Engineering - Civil Engineering
Nanyang Technological University
50 Nanyang Avenue 04.2001 -
High School Diploma -
Singapore Polytechnic
500 Dover Rd, Singapore 139651 04.2001 -
Skills
Cash Handling
Payment Processing
Cash Register Operation
Regulatory Compliance
AutoCAD
Willingness to Learn
Technical Reporting
Active Listening
Following Direction
Timeline
Cashier
Cold Storage
01.2024 - Current
Bartender
MR MK PTE LTD
06.2023 - 12.2023
Room Service
Grand Hyatt
01.2020 - 04.2020
Intern
Franzwood ASA Pte Ltd
04.2019 - 07.2019
Cashier
Marks And Spencer
10.2017 - 12.2017
Civil Engineering - Civil Engineering
Nanyang Technological University
04.2001 -
High School Diploma -
Singapore Polytechnic
04.2001 -