Nicholas Sim
Summary
Driven F&B Supervisor and Trampoline Coach with a proven track record at NTWU and Bounce Singapore, enhancing customer satisfaction and athlete performance. Expert in food and beverage operations and fostering strong relationships, I excel in fast-paced environments, significantly boosting revenue and team cohesion without compromising quality or service standards.
Overview
4
4
years of professional experience
Work History
F&B Supervisor
NTWU
Woodlands Bus Interchange
01.2023 - 08.2024
- Improved customer satisfaction by ensuring prompt and accurate service in a fast-paced environment.
- Boosted revenue through effective upselling techniques and promotion of special menu items or events.
- Maintained high-quality food and beverage offerings, closely monitoring preparation and presentation standards.
- Allocating the working hours for each employees.
Trampoline Coach
Bounce Singapore
Cineleisure
06.2020 - 12.2021
- Enhanced athlete performance by developing tailored trampoline coaching programs.
- Maintained a positive and supportive environment, fostering strong relationships among athletes and coaching staff.
- Continually updated knowledge of current industry trends and developments, ensuring the most effective coaching methods were utilized at all times.
Education
Sports Management
ITE East
Simei04.2021
Skills
- Food and Beverage Operations
- Scheduling Staff
- Sanitation Standards
- Food presentation
- Customer Service
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Upper intermediate (B2)
Timeline
F&B Supervisor
NTWU
01.2023 - 08.2024
Trampoline Coach
Bounce Singapore
06.2020 - 12.2021
Sports Management
ITE East