Baking, Cooking, Knitting , Sewing, Changing the World ...one step at a time
Hi, I’m
NICHOL NG
CHIEF EXECUTIVE OFFICER
Summary
A resilient and persistent leader who is able to lead from the heart with empathy and creativity. Innovative and agile to break the status quo to think out of the box. Having rose from the ashes through turbulent times, mentorship and guiding a team to scale comes naturally. Multi-tasking works best with a positive and dynamic attitude. Searching for the next challenge to better myself and those around me.
Overview
23
years of professional experience
15
years of post-secondary education
4
Languages
Work History
THE SINGAPORE SCIENCE CENTRE
Board Member
01.2023 - Current
Job overview
- A NON-PROFIT Organization under the Ministry of Education
- Served as advocate and ambassador for organization to their advance mission.
- Support the executive team with different projects within the domain of the Science Centre.
- Provided guidance and leadership on strategic planning initiatives and organizational development
- Assisted with development of organizational budgets and resource allocation plans
PLAYEUM LTD SINGAPORE
Board Member
01.2023 - Current
Job overview
- A Non-Profit Organisation that advocates learning and development through play.
- Supporting the operations team to scale their programmes.
- Fundraising creatively
- Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission
GLOBAL COMPACT NETWORK SINGAPORE
Board Member
01.2019 - Current
Job overview
- GCNS is the Singapore chapter of the United Nations Global Compact
- As the leading voice on corporate sustainability, GCNS drives multi-stakeholder action to forge a more sustainable future, founded on the Ten Principles of the United Nations Global Compact and the Sustainable Development Goals.
- Through various platforms and partnerships, GCNS advances the stewardship of sustainable business practices and Singapore’s national agenda of becoming a regional sustainable business hub. In addition, GCNS nurtures the next generation of responsible business leaders through its youth initiatives.
- GCNS is a Collaboration Partner for GRI ASEAN Regional Hub and supports the Singapore chapter of the World Bank Group’s Carbon Pricing Leadership Coalition (CPLC). GCNS is also proud to have the Singapore Business Federation (SBF), National Trades Union Congress (NTUC) and Singapore National Employers Federation (SNEF) as Principal Members.
- As a Board member, we promote and support all of the initiatives above
- Provided guidance and leadership on strategic planning initiatives and organizational development
- Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission
- Represented organization at industry conferences and events
YPO SINGAPORE INTEGRATED
Chairperson
01.2018 - Current
X-INC PTE LTD
CEO
07.2016 - Current
Job overview
- Developed key operational initiatives to drive and maintain substantial business growth.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Directed market expansions to propel business forward, meet changing customer needs.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Oversaw business-wide changes to modernize procedures and organization.
- Cultivated company-wide culture of innovation and collaboration.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Created succession plans to provide continuity of operations during leadership transitions.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Initiated strategy to drive company growth and increase market share and profitability.
THE FOOD BANK SIINGAPORE
Co-Founder
10.2012 - Current
Job overview
- The Food Bank Singapore is a NGO Charity that I co-founded and manage without a salary.
- Grew the beneficiary partners from 40 to 370 organisations.
- Re-distributed 1600tons of food in 2020.
- Developed key operational initiatives to drive and maintain substantial organisational growth.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Improved operational efficiencies to reduce costs and improve productivity.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Established foundational processes for organisational operations.
- Re-invented the feeding landscape in Singapore
- Established foundational processes for business operations
- Established team of motivated and highly skilled employees to help run business
TAN TOCK SENG MEDIFUND BOARD
Board Member
01.2011 - Current
Job overview
- As a non-executive board member, i provide suggestions and advice to the social workers serving the low income community who needs to apply for medical aid with the hospital.
- We act as a sounding board for the Hospital and Ministry of Health when there are disputes to aid.
ONE(SINGAPORE)
Executive Committee Member
01.2009 - Current
Job overview
- A NGO focused on eradicating poverty through advocacy and focused on highlighting the SDG Goals in Singapore.
- Member of the Exco since 2009 , holding the role of President from 2014 to 2022.
ST NICHOLAS GIRLS SCHOOL ALUMNAE ASSOCIATION
Vice President
01.2004 - Current
Job overview
- A Society of alumnae focused on supporting the growth and development of the school.
- Supporting events and fund raising efforts through the years.
- Enhancing and nurturing the School's values to the greater community.
- To build a stronger community amongst the alumnae.
FOODXERVICES INC PTE LTD
Managing Director
07.2007 - 06.2016
Job overview
- Led change and transformation across business areas to deliver benefits and align company resources.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Led development of comprehensive business plan to maximize profitability and company performance.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Piloted cross-departmental projects to achieve successful delivery of new initiatives.
- Devised and implemented innovative and marketing campaigns to promote products and services.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
NG CHYE MONG MARKETING PTE LTD
Marketing Executive
11.2002 - 06.2007
Job overview
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.
- Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
- Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
- Implemented key initiatives and activities aligned with brand strategy and brand advocacy.
- Traveled to promote current programs and drive marketing through trade shows and industry conferences.
- Analyzed consumer usage patterns to identify trends and target key demographics.
- Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.
- Launched marketing activities for new product lines and market penetration.
- Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
- Collaborated with developers, advertisers and production managers to market products and services.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Developed and implemented targeted digital strategy to improve business performance.
MEDIACORP RADIO PTE LTD
Marketing Executive
07.2000 - 06.2002
Job overview
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.
- Established targets for social media platforms to reflect business objectives.
- Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
- Planned and executed events and marketing programs to increase qualified leads.
- Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
- Preserved brand integrity by monitoring consistency and quality of marketing content.
- Engaged, informed and supported staff on media and marketing outcomes.
- Consulted with product development teams to enhance products based on customer interest data.
- Implemented key initiatives and activities aligned with brand strategy and brand advocacy.
- Launched marketing activities for new product lines and market penetration.
- Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.
- Developed and implemented targeted digital strategy to improve business performance.
- Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets
Education
National University Of SingaporeSINGAPORE
Bachelor of Arts from ECONOMICS & JAPANESE STUDIES
07.1997 - 06.2000
University Overview
- Elected as VICE - PRESIDENT for NUS STUDENT'S UNION in 1999/2000.
- Elected as HEAD of FRESHMEN ORIENTATION COMMITEE for NUS STUDENT'S UNION in 1998/99.
- Elected as CHAIRPERSON of NUSSU BUSINESS COMMITEE for in 1997/98.
CATHOLIC JUNIOR COLLEGESINGAPORE
Some College (No Degree) from A LEVELS
01.1995 - 12.1996
University Overview
- Elected PRESIDENT for STUDENT'S COUNCIL in 1995/96.
CHIJ ST NICHOLAS GIRLS SCHOOLSINGAPORE
Some College (No Degree) from O LEVELS & PSLE
01.1985 - 12.1994
University Overview
- Elected HEAD PREFECT OF SECONDARY SCHOOL in 1994.
- Elected to the Softball School Team from 1991-1994
- Elected Vice Chairperson of AVA CLUB in 1994
- Elected HEAD PREFECT OF PRIMARY SCHOOL in 1990
Skills
Strategic planning
undefinedAccomplishments
For her effort in feeding the needy, Nichol was named as one of the 10 honourees in The Peak magazine’s The Peak Power List 2016, and listed in Forbes Asia’s 2017 Heroes of Philanthropy and Harper’s Bazaar’s The Power List 2018. In 2021, she was the Southeast Asia honouree of the YPO Global Impact Award Regional, which recognises young CEOs for their impact outside of YPO, celebrating CEO impact that is both sustainable and scalable.
Additional Information
Nichol is happily married to her partner of 26 years and believes that the best legacy to leave her four children (from ages 4 to 11) is not money but her values.
Interests
Timeline
Board Member
THE SINGAPORE SCIENCE CENTRE
01.2023 - Current
Board Member
PLAYEUM LTD SINGAPORE
01.2023 - Current
Board Member
GLOBAL COMPACT NETWORK SINGAPORE
01.2019 - Current
Chairperson
YPO SINGAPORE INTEGRATED
01.2018 - Current
CEO
X-INC PTE LTD
07.2016 - Current
Co-Founder
THE FOOD BANK SIINGAPORE
10.2012 - Current
Board Member
TAN TOCK SENG MEDIFUND BOARD
01.2011 - Current
Executive Committee Member
ONE(SINGAPORE)
01.2009 - Current
Managing Director
FOODXERVICES INC PTE LTD
07.2007 - 06.2016
Vice President
ST NICHOLAS GIRLS SCHOOL ALUMNAE ASSOCIATION
01.2004 - Current
Marketing Executive
NG CHYE MONG MARKETING PTE LTD
11.2002 - 06.2007
Marketing Executive
MEDIACORP RADIO PTE LTD
07.2000 - 06.2002
National University Of Singapore
Bachelor of Arts from ECONOMICS & JAPANESE STUDIES
07.1997 - 06.2000
CATHOLIC JUNIOR COLLEGE
Some College (No Degree) from A LEVELS
01.1995 - 12.1996
CHIJ ST NICHOLAS GIRLS SCHOOL
Some College (No Degree) from O LEVELS & PSLE
01.1985 - 12.1994
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