NGUYEN THI HA LINH
Singapore
Summary
Hardworking, highly motivated professionals are eager to lend their combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, quickly adapts to different processes, and drives company objectives. Passion for growth and efficiency to meet company needs and increase service value.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales/Warehouse
HU LEE IMPEX PTE LTD
Singapore
02.2024 - Current
- Sales and meeting desired goals
- Communicate daily with management and other sales staff
- Identify issue with PO's, pricing, quantity, stock
- Utilized Microsoft Excel to generate reports and analyze data related to product sales, stock levels, and customer order
- Handle incoming customer complaints in a prompt and courteous manner
- Reporting and damaged or missing goods to Warehouse Supervisors
- Keeping the warehouse environment clean and tidy and maintaining equipment
- Prepare retails reports detailing inventory levels, cost savings initiatives, waste reduction efforts
- Assisting with warehouse inventory controls and arranging stocks to retail store
- Pick and packs order accurately and efficiently, following customer request and company goals
- Investigated lostor damaged items during transit or at customers’ premises
Hotel Receptionist
FIVE/6 HOTEL SPLENDOUR
Singapore
06.2022 - 02.2024
- Greet guests in a friendly warm manner
- Finish assigned task on Excel and Word
- Collaborated with other departments within hotel such as housekeeping staff and maintenance personal when required
- Handle reservation arrangement
- Gain customers loyalty and marketing programs
- Updated guest profiles in PMS system with accurate contact information and preferences upon request
- Follow up on reporting problems and execute timely appropriate solution and actions
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Engage and build relationship with the customer to create a memorable experience
- Any admin duties may be assigned from time to time
Education
Bachelor of Science with Honors in Global Logistics -
Coventry University (UK)
Singapore 02-2022
Higher National Diploma in Business -
Scottish Qualification Authority (UK)
Singapore 08.2020
Skills
- Microsoft Office
- Stock control
- Sales process
- Order Management
- Ability to multitask
- Problem solving
- Interpersonal communication skills
Certification
Professional Business English, 02/2018
Languages
- Vietnamese 10/10
- English 8/10
- Chinese 4/10
Timeline
Sales/Warehouse
HU LEE IMPEX PTE LTD
02.2024 - Current
Hotel Receptionist
FIVE/6 HOTEL SPLENDOUR
06.2022 - 02.2024
Bachelor of Science with Honors in Global Logistics -
Coventry University (UK)
Higher National Diploma in Business -
Scottish Qualification Authority (UK)
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