NGUYEN THI XUAN MAI
Summary
Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
11
11
years of professional experience
Work History
Sales Consultant
U BEAUTY AESTHETICS PTE LTD
12.2020 - Current
- Promoting and effectively representing and communicating the brand through passion and understanding of all our services.
- Achieve and exceed assigned personal / company sales targets.
- Experience in handling & closing high ticket sales.
- Oversee and ensure efficiency, profitability to meet KPIs of the outlet.
- Devising daily Sales Planning.
- Oversee all customer care / administrative operations & programs.
- Assist in Inventory Management.
- Actively following up & maintaining the after-sales relationship with customers.
- Ensuring & delivering high levels of results satisfaction & experience to customers.
- Working & building a cohesive environment with a team.
- To guide and lead the team to hit their monthly set targets.
Avid learners who are motivated to keep up with the latest technologies and devices. - Perform Face, Skin, Body, Hair and Scalp treatments with excellent skill and service attitude.
- Make professional recommendations on products, treatments and packages to customers.
- Provide excellent customer service with professional touch.
- Play an active role in customer referral and retention.
Nail Specialist
Pinkies Nail Spa
01.2017 - 01.2019
- Consult with clients to understand their desires and expectations for the nail style of design they want to achieve.
- Make suggestions and recommendations and demonstrate different methods of applying color or designs to the nail, ensuring to advise on the pros and cons of each one.
- Check the client's nail health and make recommendations on the procedure best suited to them.
- Use various techniques to achieve the client's desired nail look. This could be achieved by using nail extensions with acrylic or gel, shellac or gel polish, as well as nail art with crystal accents and hand-painted designs.
- Ensure a clean and hygienic working environment and sterilize all tools after each use.
- Rebook clients for infills or maintenance to keep their nails looking pretty and in good condition.
- Upsell products available at the salon, such as nail oils, cuticle oils, and polishes.
Retail Advertising Sale Executive
HANAYUKI Empire Of Beauty
01.2013 - 06.2015
- To ensure store housekeeping and merchandising standards are achieved
- To prepare shelf planogram for all categories in new stores and re-modelled stores
- To set-up proper inventory control on merchandising fixtures and merchandising aids
- To conduct merchandising training to new and existing employees
- To provide excellent face- to-face customer service to customers so that customers needs are met
- To assist in ordering / maintaining / monitoring of stocks and inventory control
- To carry out promotional activities to drive sales
- To perform cashiering duties
- To comply with all operational standards
- Any other adhoc duties as assigned
Education
No Degree - INTERNATIONAL DIPLOMA IN BUSINESS (Chinese)
CAMFORD INTERNATIONAL COLLEGE
SINGAPORE09.2023
Skills
- Product and Service Knowledge
- Demonstrations
- Industry Trends
- Sales Funnel Development
- Community Networking
- Customer Liaison
- Sales Proposal Creation
- Teamwork Skills
- Customer Relationship Management
- B2B Sales
- Customer Oversight
- Sales Strategies
- Fast learner
Timeline
Sales Consultant
U BEAUTY AESTHETICS PTE LTD
12.2020 - Current
Nail Specialist
Pinkies Nail Spa
01.2017 - 01.2019
Retail Advertising Sale Executive
HANAYUKI Empire Of Beauty
01.2013 - 06.2015
No Degree - INTERNATIONAL DIPLOMA IN BUSINESS (Chinese)
CAMFORD INTERNATIONAL COLLEGE
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