NGUYEN THI NGUYET

• Supervised daily housekeeping operations, ensuring compliance with health and safety standards.
• Developed and implemented efficient scheduling to optimize team productivity.
• Conducted regular inspections of guest rooms and public areas for cleanliness and quality control.
• Coordinated inventory management for cleaning supplies and equipment maintenance.
• Addressed guest complaints promptly, enhancing overall satisfaction levels.
• Collaborated with management to establish standard operating procedures for housekeeping tasks.
• Trained and mentored staff on cleaning techniques and equipment usage.

* Greetings guests and responding the queries

* Changing bed lines and mating beds

* Replacing used towels and other bathroom amenities such as shampoo and soap

* Vacuuming carpets

* Sweeping and mopping floors

* Dust cleaning and polishing furniture

* Emptying trash containers and ash trays

* Restocking beverages and food items in the minibar

* Cleaning public areas such as corridors

* Reporting any technical issues and maintenance needs

* Updating status of guest room on assignment sheet

* Returning and restocking cleaning cart at shift end.

* Prepare materials and materials testing

* Check the press and mold before operation

* Assemble the product according to the mold and pack it in boxes

* Confirm a finished product and final inspection

* Clean up at end of the shift