Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Personal Information
Affiliations
Languages
Timeline
Generic
Nguyen To

Nguyen To

Ho Chi Minh city

Summary

A highly motivated and skilled professional with a master's degree in computer science and
over 14 years of experience in database development, back-end development, and related
technologies, seeking a challenging data manager and tech lead position. Proven ability to design, implement, and maintain data solutions, with a strong background in SQL, data warehousing concepts, and ETL processes. Demonstrated leadership experience in technical roles, driving projects, and mentoring teams. Eager to apply expertise in cloud-based data warehouse solutions, data pipeline development, and data visualization to support business objectives. Recognized consistently for performance excellence and contributions to success in the software industry.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Technical Project Manager

Kite Metric
Ho Chi Minh city
08.2024 - Current
  • Led the design, development, and deployment of complex technical solutions involving AI algorithms, vector databases, and Elasticsearch for web and mobile applications, improving deployment efficiency.
  • Migrated chat service from Rocket.Chat platform to cloud-based Sendbird.
  • Partnered with the offshore CTO to research, propose, and develop innovative solutions, ensuring alignment with the product roadmap and strategic business objectives.
  • Oversaw the development team, monitoring progress, enforcing coding quality, providing technical guidance, and ensuring adherence to timelines, enhancing team productivity.
  • Managed and coordinated software development projects using Agile methodology, ensuring iterative progress and continuous improvement within the development team.
  • Utilized GitHub for version control, facilitating collaborative code management, tracking changes, and maintaining a clean, organized codebase.
  • Employed Jira for task management, sprint planning, and issue tracking to ensure project milestones were met efficiently.
  • Used Confluence for comprehensive documentation of project requirements, technical specifications, and meeting notes, promoting transparency and knowledge sharing among team members.
  • Led daily stand-ups and sprint reviews to foster effective communication, prompt issue resolution, and Agile best practices within the team.
  • Utilized a robust tech stack—including AWS, Elasticsearch, Docker, Python, Node.js, TypeScript, OpenAI, and PostgreSQL—to architect and deliver scalable, innovative solutions.

Senior Software Developer

Trueson APAC
Ho Chi Minh city
05.2021 - 08.2024
  • Led the migration of a Salesforce application from classic Visualforce pages to modern Lightning Components, significantly enhancing user experience, improving page load times, and increasing overall system maintainability.
  • Led the development and deployment of an internal CRM system using the Odoo framework, performing both project management and development responsibilities, including business analysis and feature proposal.
  • Developed robust Apex unit tests, consistently exceeding Salesforce code coverage requirements to guarantee code reliability, support continuous integration, and facilitate smooth deployment of client solutions.
  • Partnered with clients to develop tailored BI solutions, translating business needs into actionable insights through data analysis, data cleaning, and the creation of dynamic dashboards and reports using Power BI, empowering clients to effectively track and analyze their business performance.
  • Engaged in close collaboration with the offshore client team to design and implement a Salesforce application, facilitating seamless data migration from external sources via robust API integrations, thereby ensuring data integrity and operational efficiency.
  • As part of a client solution delivery, designed and implemented Salesforce Email-to-Case and internal case management workflows, automating processes such as case creation from emails, field updates, notifications, and task assignments to enhance their service team's operational efficiency.
  • Leveraged a diverse tech stack-including Python, PostgreSQL, Salesforce Apex, Salesforce Lightning Components, Tableau, Power BI, and other data analysis tools-to develop, analyze, and optimize solutions, ensuring data integrity and operational efficiency.
  • Contributed to the development lifecycle by collaborating with the development team to create conceptual, logical, and physical data models and design database structures to support application requirements.
  • Enhanced existing databases to align with specific business requirements and objectives identified during initial analysis and planning.
  • Ensured the availability and reliability of database systems by executing backup and restore operations and setting up new Oracle and MSSQL Server installations.
  • Implemented database objects such as Packages, Stored Procedures, Functions, Views, and Indexes in Oracle and MSSQL, and played a key role in maintaining database health by identifying and resolving issues through effective troubleshooting and solution implementation.

Senior Database Developer - Project Leader

Restaff - House of Norway
Ho Chi Minh city
05.2015 - 06.2019
  • Collaborated with cross-functional teams to execute data transfer projects, migrating data from customer databases to in-house systems using SSIS, database links, and web API services. Key responsibilities included communicating with clients to gather and validate business and technical requirements, performing rigorous data quality testing, and conducting interface testing to guarantee seamless data transition.
  • Consult to solve technical problems for customers.
  • Conducted R&D and designed the implementation strategy for a free-text search feature using Elasticsearch, including defining MSSQL and Elasticsearch synchronization methods, designing the Elasticsearch data model, and developing Elastic queries with Kibana; subsequently, collaborated with the development team during execution.
  • Offered expert technical consultation to clients, diagnosing and resolving critical database-related challenges, ensuring high levels of customer satisfaction. Prepared and presented weekly progress reports to the Management Board, Marketing, and Sales teams, providing clear and concise updates on project status and key metrics. Designed and developed interactive dashboards and reports using Power BI to meet specific client requirements, enabling data-driven decision-making.
  • Authored and maintained comprehensive technical documentation for database technologies, ensuring accuracy and accessibility for both technical and non-technical audiences.
  • Provided support to the IT Manager in key management functions, including project planning, source code control using Github, progress tracking, quality assurance, and requirement elicitation and management.
  • Designing and implementing relational database schemas, data models, and database objects (e.g., tables, views, indexes) to support application requirements and ensure data integrity.
  • Developing and implementing stored procedures, functions, packages, and triggers using T-SQL to automate tasks, enforce business rules, and optimize data access.
  • Performing database maintenance tasks, such as backup and recovery, performance tuning, and user management, to ensure database availability, reliability, and security.
  • Collaborating with stakeholders to gather and analyze business and technical requirements, translating them into effective database solutions.
  • Developed a strong understanding of insurance business processes through the development and enhancement of in-house applications.

Senior Database Developer

AsianLiveTech
Ho Chi Minh city
07.2014 - 05.2015
  • Provided support to the IT Manager in key management functions, including project planning, source code control using Github, progress
    tracking, quality assurance, and requirement elicitation and management.
  • Designing and implementing relational database schemas, data models, and database objects (e.g., tables, views, indexes) to support application
    requirements and ensure data integrity.
  • Designing and implementing relational database schemas, data models, and database objects (e.g., tables, views, indexes) to support application
    requirements and ensure data integrity.
  • Performing database maintenance tasks, such as backup and recovery, performance tuning, and user management, to ensure database
    availability, reliability, and security.Performing database maintenance tasks, such as backup and recovery, performance tuning, and user management, to ensure database availability, reliability, and security.
  • Collaborating with stakeholders to gather and analyze business and technical requirements, translating them into effective database
    solutions.

Specialist, System Analyst

Manulife
Ho Chi Minh City
12.2011 - 08.2013
  • Developed a strong understanding of insurance business processes through the development and enhancement of in-house applications.
  • Led the development and maintenance of the Agent Management System, including the implementation of new commission rules, promotion/demotion rules, and competition programs to support agent performance and incentives.
  • Collaborated with cross-functional departments to implement system updates and enhancements
  • Developed and implemented specialized procedures for customer service operations.
  • Monitored operations and reviewed records and metrics to understand company performance.

Application Developer

Tongyang - HPT
Ho Chi Minh City
09.2010 - 11.2011
  • Responsible for the development, maintenance, and post-implementation support of the T-BOS securities trading system, serving many securities companies for the Vietnam market.
  • Delivered engaging system demonstrations and comprehensive walkthroughs to clients, showcasing the functionality and benefits of the T-BOS platform.
  • Led the migration of the T-BOS system for clients, encompassing requirements analysis, database structure conversion, and deployment of key modules related to securities operations and authorization.
  • Collaborated with other developers to resolve issues related to the application development process.
  • Debugged existing code base to identify potential problems or areas of improvement.

Software Engineer

HarveyNash
Ho Chi Minh City
08.2008 - 07.2010
  • Developed application features using clean, efficient, and well-documented C# code.
  • Developed and maintained ASP.NET web applications utilizing .NET 3.5 framework.
  • Implemented data storage and retrieval using ADO.NET or Entity Framework with SQL Server.
  • Wrote SQL queries and stored procedures for data access and manipulation.
  • Collaborated with developers, designers, and project managers on software projects.

Education

Master of Science - Computer Science

University of Eastern Finland
Joensuu, Finland
01.2022

Bachelor of Science - Computer Science

University of Natural Sciences
Ho Chi Minh city, Vietnam
01.2008

Skills

  • Database management
  • Programming
  • Technical analysis
  • Data Analysis
  • Salesforce development
  • Team Leadership
  • ElasticSearch
  • NoSQL
  • Typescript
  • Project management
  • Agile methodology
  • Software development

Certification

Salesforce Platform Developer, 01/01/24

Hobbies and Interests

  • Travelling
  • Gaming
  • Coding challenges
  • Photography

Languages

  • Vietnamese
  • English

Personal Information

Title: Technical Project Manager

Affiliations

  • Reading
  • Traveling
  • Sports
  • Photography
  • Coding challenges

Languages

Vietnamese
First Language
English
Upper Intermediate (B2)
B2

Timeline

Technical Project Manager

Kite Metric
08.2024 - Current

Senior Software Developer

Trueson APAC
05.2021 - 08.2024

Senior Database Developer - Project Leader

Restaff - House of Norway
05.2015 - 06.2019

Senior Database Developer

AsianLiveTech
07.2014 - 05.2015

Specialist, System Analyst

Manulife
12.2011 - 08.2013

Application Developer

Tongyang - HPT
09.2010 - 11.2011

Software Engineer

HarveyNash
08.2008 - 07.2010

Master of Science - Computer Science

University of Eastern Finland

Bachelor of Science - Computer Science

University of Natural Sciences
Nguyen To