NGUYEN THI PHUONG NHI
Summary
A hardworking and responsible Food & Beverage staff with experience in cashier operations, beverage preparation, food cooking, and customer service. Able to work efficiently in a fast-paced environment while maintaining high standards of service and food quality. Seeking opportunities to further develop my skills and contribute to the success of the company.
Overview
1
1
year of professional experience
1
1
Language
Work History
Cashier
Food Lagoon Pte Ltd
Singapore, Singapore
11.2025 - 08.2026
- Processed customer transactions efficiently using point-of-sale systems
- Assisted customers in selecting products and answering inquiries
- Prepare coffee, tea, juices, and other beverages
- Cook and prepare food according to company standards
- Handled cash, credit, and electronic payments accurately
- Resolved customer complaints promptly to enhance satisfaction
- Ensure food quality and follow food safety procedures
- Supported promotional activities by informing customers about ongoing deals
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
LUONG THE VINH HIGH SCHOOL
VIET NAM2023
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cashier & POS System
- Beverage Preparation
- Food Preparation & Cooking
- Teamwork
- Time management
Languages
English
Upper intermediate (B2)
Timeline
Cashier
Food Lagoon Pte Ltd
11.2025 - 08.2026
High School Diploma -
LUONG THE VINH HIGH SCHOOL