Nguyen Ngoc Van Nga
Summary
Experienced assistant manager in banking and finance with expertise in loan settlement and building strong relationships with solicitors and key government agencies. Demonstrated leadership and unwavering dedication, consistently achieving exceptional results. Committed to improving operational efficiency and ensuring maximum customer satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hong Leong Finance Limited
07.2024 - Current
- Supervise settlement and redemption processes.
Senior Officer
Hong Leong Finance Limited
07.2018 - 06.2024
- Approved financial transactions using internet banking platforms.
- Supervised and authenticated a variety of loan agreements.
- Oversaw loan settlements.
Officer
Hong Leong Finance Limited
07.2013 - 06.2018
- Oversaw activities of the Accounts unit under Mortgage department.
- Endorsed financial transactions via cheque.
- Oversee finalization processes of loans.
Assistant Officer
Hong Leong Finance Limited
07.2008 - 06.2013
- Authenticate documents regarding redemption processes.
- Supervised handling of redemption cases.
- Balanced accounts following settlements.
Senior Customer Service Assistant
Hong Leong Finance Limited
09.2006 - 07.2008
- Analyzed contractual terms to produce accurate redemption documentation.
- Update loan systems and balance accounts
Education
Bachelor of Economics -
Foreign Trade University
01.2002
Skills
- Loan Settlement and Redemption
- Relationship Management
- Strategic Planning
- Operational Efficiency
- Customer Satisfaction
- Team Leadership
- Account Verification
- Compliance
Certification
Financial Advisor Certificate
Languages
English
Vietnamese
Timeline
Assistant Manager
Hong Leong Finance Limited
07.2024 - Current
Senior Officer
Hong Leong Finance Limited
07.2018 - 06.2024
Officer
Hong Leong Finance Limited
07.2013 - 06.2018
Assistant Officer
Hong Leong Finance Limited
07.2008 - 06.2013
Senior Customer Service Assistant
Hong Leong Finance Limited
09.2006 - 07.2008
Bachelor of Economics -
Foreign Trade University
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