Nguyen Hoang Tin

1. RECRUITMENT (full cycle):

• Led full-cycle recruitment for back office and operations departments, enhancing workforce diversity and streamlining hiring processes.
• For Operation department: Responsible for recruiting positions such as Customer service, Complaint handling, Telesales,.. in E- commerce projects. Also responsible for recruiting positions such as janitorial staff, security guard in industrial cleaning projects.

2. OTHER TASK:

• Stayed abreast of industry trends and legislative changes to ensure recruitment activities compliance.
• Managed a recruitment database, efficiently organizing 70-100 candidate CVs monthly across various roles.
• Research, survey labor market, and propose effective recruitment methods.
• Supporting and coordinating with other departments to organize activities and events of company.
• Collaborated with external recruiters and agencies to build strong relationships and improve recruitment outcomes.
• Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
• Supported company transitions during mergers and acquisitions by providing essential HR support and personnel analysis.

• Support recruitment of back office and production block. Coordinating with departments to interview candidates.
• Phone and In-Person interviews for shortlist, and refer qualified candidates to Hiring Managers
• Make monthly recruitment reports to analyze and evaluate the recruitment situation
• Participate in the training process for new employees
• Supported company needs through analysis of trends in personnel retention and compensation.
• Provided HR support during mergers and acquisitions, facilitating smooth organizational transitions.

• Manage staff attendance record
• Develop and maintain positive working relationship with others, and support team to reach common goals
• Training major service for staff follow international standard
• Set up food and drink menu
• Assist Manager in all restaurant operations.