Overview
Work History
Education
Skills
Additional Information
Expected Salary
Education Qualification
Personality Traits
Personal Information
References
Timeline
Generic

Ng Swee Kim, Karen Eunice

Overview

8
8
years of professional experience

Work History

Senior Human Resource Executive

The Tanglin Club
10.2023
  • Full spectrum of Human Resource
  • Assisting HR Director
  • Mentor and guide HR Executive
  • Liaise with Hiring Manager on recruitment of staff and assist with review of their manpower requirements
  • Source for suitable candidates using the various recruitment channels
  • Conduct interview for selection of candidate with the aim of getting the right fit for the role
  • Attend and participate in Job Fair
  • Track and assist with review and evaluation of cessation trends
  • Off boarding for all level staff
  • Assist with Performance Appraisal Management
  • Collate Performance Appraisal grading with bell curve
  • Update HR Policy & Handbook
  • PAYROLL
  • Assist in Annual Increment Exercise
  • Assist in Budget
  • Compute bonus payment & other relevant compensation items based on policy guidelines and staff’s eligibility in accordance to their employment terms
  • Cover for Payroll administration
  • LEARNING AND DEVELOPMENT
  • Assist in Staff Training
  • Organize and conduct New Staff Orientation
  • Monthly training report
  • GENERAL
  • Staff Welfare
  • HR Report for HRSC meeting
  • Annual Leave accrual
  • Annual Insurance Renewal
  • Department purchasing for staff
  • Achievement: Completed HR Policies and SOP within one month after I joined
  • Completed revised HR handbook within one month after I joined
  • Update HRIS system for Staff Insurance.

Talent & Culture Executive

Novotel Singapore Clarke Quay
01.2018
  • Payroll
  • Full Cycle of payroll for FTE & Casual Labour
  • Checking of Allowance/OT and Incentive
  • Submission of IR8A / IR21/CPF/NS claim
  • Claim Maternity Leave/Childcare Leave./FWL
  • Government grants
  • WCS
  • SEC
  • JSS
  • Waiver of FWL
  • Payroll Reports to Finance
  • Recruitment
  • Posting of Job opening
  • Selection and Placement
  • Schedule Interview
  • Attend Job Fair
  • Work Pass Administration
  • Offer and Prepare Letter of Employment
  • Generalist
  • Attend staff queries / grievances
  • Onboarding / off boarding
  • Survey and reports to Corporate / MOM / CPF
  • HR administration
  • Learning & Development
  • Filing for grant / claims
  • Liaise with Intern and school
  • Achievement: Participate in Hotel Closure and redundancy
  • Reason for leaving: Hotel Closure.

Payroll / Admin Manager

Kentucky Fried Chicken Management Pte Ltd
08.2013
  • Payroll – Lead a team of 4 payroll administrators / executives for KFC & Pizza Hut
  • Full payroll processing for both brands management level staff, payroll management for both full timer/part timers for both brands
  • Ensure timely payroll processing and payout
  • Timely submission of payroll journal entries to Finance
  • Ensure that returns of employees remuneration / notification of foreign employee cessations/departure duly reported
  • Ensure compliance to regulatory/statutory/audit concerns & payroll reporting
  • Submission of statutory matters like CPF, IR21, IR8A, childcare/maternity leave
  • Administration – Manage 1 receptionist and 3 delivery assistants
  • Ensure reception manning in the absence of receptionist and break time
  • Ensure monthly balloting of staff application for company’s chalets
  • Ensure all employees birthday gifts/cards duly signed by respective HOD & CEO and timely dispatch to respective store
  • Manage all incoming / outgoing mails not limited to pigeon hole
  • Maintain and upkeep of all meeting rooms and record all booking via intranet
  • Ensure backup in the absence of delivery assistants
  • Verify and approve of petrol / parking / cash card usage per delivery assistant
  • Achievement: Trained & build up strong payroll team to take ownership and responsible role
  • Implemented e-payslip for all managements level staff
  • Reason for Leaving: New HR Director on board with new direction to outsource payroll.

Human Resource Manager

Theresa Holdings Pte Ltd
10.2012
  • Human Resource – Full spectrum of Human Resource for Singapore & Malaysia Office
  • Develop and implemented HR policies, procedures and review C&B
  • Interview, selection, recruitment and exit interview process
  • Onboard staff orientation
  • As an advisory role to operation to achieve business goal
  • Partner with management on the retention programmes
  • Application, renewal and cancellation of work pass
  • Maintaining personnel files & data entries
  • Handle staff grievances, attend BOI
  • Manage salary & benefit surveys
  • Act as a Business partner to operations
  • Full spectrum of human resource
  • Payroll – Payroll processing for all levels of staff
  • Uploading of payroll data for IBG via token
  • Monthly payroll costing report to Finance
  • E-submission of monthly CPF, IR21, IR8A, NS claim
  • Handle queries on statutory board / employee on all payroll matters
  • Process Malaysian payroll (UBS system)
  • Manual submission of Malaysian statutory board requirements
  • Printing of payslip
  • Achievement: Implemented e-leave and e-payslip
  • Successful migrate Timesoft with POS system
  • Assist with operation cost management
  • Introduce HR guideline for the progress of the Company and employee career path
  • Reason for Leaving: Poached to join KFC as Payroll Manager.

HCD Executive

PARKROYAL on Beach Road
08.2009
  • Human Resource – Full spectrum of HR for hotel/restaurant and SPA
  • Recruitment
  • Shortlist/interview and selection
  • Prepare LOE
  • Orientation of new hire
  • Work pass administration for foreign staff
  • Pfile administration
  • Payroll
  • Full cycle of payroll for both Hotel and SPA staff
  • Check, verify and process of staff attendance / OT / allowances /claims
  • Ensure timely payroll processing and submission to Bank
  • Upload of e-payslip for all employees
  • Submission of GL report to Finance monthly
  • Timely submission of statutory matters like CPF, IR21, IR8A, childcare/maternity leave
  • Generalist
  • Assist HCD Manager with AI and CA negotiation
  • Maintain and renew of staff insurance such as Medical; Workmen Compensation, Term Life and Personal Accident
  • Maintain and upkeep personnel files and data entries
  • Annual staffing and bonus budget
  • Assist yearly performance review, annual staffing and bonus budget
  • HCD Report to Corporate Office
  • Act as E-HR administrator (Timesoft system).

Administrative Executive

AXA Life Insurance (Singapore) Pte Ltd
03.2005
  • Started off as a Part-timer and was offered a permanent full-time position
  • Administration - Providing administrative support to Office Manager
  • Check and verify department budget and expenses monthly
  • Assist with CFO travel claim and reimbursement
  • Assist OM with office renovation
  • Managed all premises repairs
  • Maintenance and upkeep of office premises such as lighting / PABX / electrical / glass door / furniture / security system
  • Issuance of new staff security pass / card / telephone line and email
  • Maintain and upkeep all meeting rooms and pantry
  • Supervise tea lady and office cleaners
  • Procurement – Source quotations for office equipment / furniture / bulk printing materials after receiving purchase requisition
  • Negotiate for the best price before purchasing
  • Execution of purchases upon approval from respective HOD / CEO with purchase order
  • Ensure timely delivery of item to respective department
  • Maintain stock level for pantry supplies and stationery
  • Purchase entries to our in-house system - APS
  • Achievement: Being new and inexperienced after 16 years of home-making, I have proven myself to be able to work with minimum supervision.

HR Executive [Payroll]

St Andrew’s Autism Centre + St Andrew’s Adult Home [SAAC +SAAH]
02.2022 - 10.2023
  • PAYROLL
  • Pre Payroll activities before payroll processing [SAAC+ SAAH]
  • Manage TMS for operations/shift employee [OT, Shift allowance]
  • Full payroll process for SAAC + SAAH
  • Monthly payroll Journal to Finance
  • Monthly FTE report
  • Prepare Legislative reports inclusive of monthly statutory payment
  • Responsible for timely tax filing [including IR21 and IR8A]
  • Manage payroll related queries from employees
  • Ensure employee benefits including claims, reimbursement as rules and regulations
  • Support annual and ad-hoc internal/external payroll audit
  • Manage all Government grants/fund [JGI, SEC, WCS & etc]
  • Manage all Government Claims [GPML, GPCL, GPPL, NS
  • Etc]
  • Manage workmen compensation
  • Assist in budgeting
  • Assist and participate in Annual Increment, Bonus + AWS
  • Assist in secondment Invoice from MOE and Sunray & provide cost allocation to Finance
  • Manage FWL variance for Finance Bank reconciliation
  • Upload Payroll to DBS Idea for bank approval by GCEO and FC
  • HRBP
  • Staff Exit Clearance
  • Pfile organising
  • Staff Welfare
  • Staff enquiry on HRIS
  • Achievement: Successful streamline payroll for both SAAC and SAAH
  • Well managed and organized all payroll related matters and journal report timely submission
  • Have convert to Part time in January 2023 and still handling the same portfolio not limited to HR role.

HR Executive (Part time)

All Saints Home (Hougang Centre)
07.2015 - 12.2017
  • Role as a HR Lead / Home in-charge of Hougang Centre
  • Full spectrum of human resource not limited to payroll process for centre (Hougang) staff only
  • Online job posting for the Home (Head Office)
  • Shortlist candidate, arrange for interview with Hiring Department and Head
  • Evaluate, selection of suitable candidate
  • Handle recruitment for the Home
  • On-boarding and off-boarding of staff (HG centre)
  • Liaise with Employment Agency on work pass application/renewal/cancellation
  • Quarterly submission of ILTC report (Hougang Centre)
  • Liaise with AIC on foreign quota (Hougang Centre)
  • Yearly AIC staff salary report (Hougang Centre)
  • Attend monthly centre (Hougang) meeting and Department (HR) meeting
  • Monthly staff report (Hougang Centre)
  • Act as Business partner to all department in Hougang Centre
  • Participate in staff recreation / corporate event
  • Achievement: Successfully coached HR Assistant to be more competent in her responsibilities
  • Implemented / Revamp new HR forms
  • Coach current staff on work pass regulations
  • Reason for Leaving: Poached to join Novotel Singapore Clarke Quay.

Education

No Degree - Business Administration

National Productivity Board
Singapore
11.1989

Skills

  • Take full responsibility for routine work process and be able to initiate follow-up
  • Work independently with minimal supervision, including finding answers to questions and passing information as required in supervisor’s absence
  • Organise meetings, including co-ordinate meeting schedule
  • Arrange travel, hotel reservations and expenses claims for Managers
  • Help to generate reports for Regional Office
  • Providing assistance to Managers
  • Verify accuracy of information by checking multiple sources
  • Calendar management (Meetings and appointments for Manager)
  • E-mail management
  • Managed department expenses against budget
  • Microsoft office skill/Excel spreadsheet {vlookup, Pivot table]
  • Procurement of office equipment, pantry products, stationery & printing materials
  • Sourcing of quotation and final selection of vendor
  • Payroll with more than 180 staff (Management and Operation) CPF e-submission, IR21 and NS e-claim
  • Recruitment of staff, application, renewal and cancellation of work permit holders on-line and handle staff grievances
  • Change Management
  • Employee Relations
  • Talent Acquisition
  • Labor Law Compliance
  • Flexible Work Arrangements
  • HRIS Management
  • Internal Communications
  • Conflict Resolution
  • Career Pathing
  • Performance Management
  • HR Analytics
  • Payroll Management
  • Leadership Coaching
  • Recruitment Strategy
  • Retention Strategies
  • Onboarding Process
  • HR Policies Development
  • Succession Planning
  • Employee Engagement
  • Benefits Administration
  • Compensation Design
  • Recruitment Strategies
  • Payroll Coordination
  • Compensation Structuring
  • Workforce Improvements
  • Company Organization
  • Labor Negotiations
  • Policy Implementation
  • Human Resources Management
  • Training Leadership
  • Staff Supervision
  • Compliance
  • Payroll Administration
  • Management Support
  • Employee Handbook Development
  • Human Capital Management
  • Employee Development
  • Confidential Document Control
  • Contract Negotiation
  • Corrective Action Planning
  • Staff Management
  • Budget Administration
  • Employment Record Verification
  • Leadership Development
  • Recruitment
  • Dispute Mediation
  • Compensation and Benefits
  • Benefits and Compensation Management
  • Accident Investigations
  • Employee Referral Programs
  • Human Resources Operations
  • Cross-Functional Collaboration
  • Human Resources Department Processes
  • Performance Management Systems
  • Exit Interviews and Processes
  • Recruitment and Hiring
  • Employee Engagement Strategies
  • Negotiation Tactics
  • Policy Improvement Recommendations
  • Bargaining Agreements
  • Personnel Recruitment
  • Union Negotiations
  • Employee Recognition Programs
  • Human Resources Allocation
  • Administering Disciplinary Procedures
  • Relationship Building
  • Labor Relations Coordination
  • Problem-Solving
  • Coaching and Mentoring
  • Data and Trends Analysis
  • Human Resource Information System HRIS
  • Human Resource Management Software HRMS
  • Executive Recruiting

Additional Information

Good experience (more than 10 years) in HR and Payroll

Expected Salary

S$5,000.00, S$3,500.00

Education Qualification

  • GCE 'O' Level
  • Diploma in Business Administration
  • Secretarial skill

Personality Traits

  • Bubbly and warm personality.
  • Effectively bilingual in English and Mandarin
  • Good judgment an discretion, maintaining confidentiality when necessary
  • Keep details and deadlines straight
  • Strong sense of responsibility, tidy and careful, logical and well organizes.
  • Initiative, mature, able to work under pressure.
  • Able to deal with internal and external customers tactfully
  • Pleasant looking.

Personal Information

  • Gender: Female
  • Nationality: Singaporean
  • Marital Status: Married

References

  • Ms Sally Lee, ex HR Director, The Tanglin Club
  • Ms Sheryl Low, ex Human Resource Manager, SAAC
  • Ms Ivy Fong, ex Senior HR Manager, SAAC

Timeline

Senior Human Resource Executive

The Tanglin Club
10.2023

HR Executive [Payroll]

St Andrew’s Autism Centre + St Andrew’s Adult Home [SAAC +SAAH]
02.2022 - 10.2023

Talent & Culture Executive

Novotel Singapore Clarke Quay
01.2018

HR Executive (Part time)

All Saints Home (Hougang Centre)
07.2015 - 12.2017

Payroll / Admin Manager

Kentucky Fried Chicken Management Pte Ltd
08.2013

Human Resource Manager

Theresa Holdings Pte Ltd
10.2012

HCD Executive

PARKROYAL on Beach Road
08.2009

Administrative Executive

AXA Life Insurance (Singapore) Pte Ltd
03.2005

No Degree - Business Administration

National Productivity Board

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Ng Swee Kim, Karen Eunice