Ngoo Gu Ghan
chef cook
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Grill Fish Tanyu. Skilled in staff evaluation and maintenance oversight, adept at fostering professional growth and reducing food waste by 30%. Excels in recruitment and budget planning, ensuring high-quality service and operational efficiency.
Overview
8
8
years of professional experience
Work History
Supervisor of Operations
Grill Fish Tanyu
07.2024 - Current
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Trainer
Grill Fish Tanyu
06.2022 - 06.2024
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Collaborated with subject matter experts to create accurate training content.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Assistant Cook
Jumbo Seafood Group
12.2021 - 05.2022
- Managed time effectively during busy shifts, maintaining productivity under pressure and meeting tight deadlines for meal service.
- Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
- Prepared high-quality dishes by following prescribed recipes and adhering to strict quality standards.
- Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
Central Kitchen Helper
Breaktalk IHQ
10.2021 - 11.2021
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Central Kitchen Cook
Neo Group
08.2019 - 09.2021
- Cleaned and sanitized work areas, utensils and equipment.
- Adapted quickly to changing circumstances, adjusting recipes or cooking methods as needed based on ingredient availability or customer requests.
- Promoted excellence in food quality and presentation for kitchen staff.
- Reduced food waste by implementing proper storage techniques and inventory management.
Sushi Cook and Kitchen Cook
Shin Yu @greenwood
12.2018 - 07.2019
- Enhanced customer satisfaction by consistently preparing high-quality sushi dishes according to established recipes and presentation standards.
- Reduced food waste with careful inventory management and proper storage techniques, resulting in cost savings for the restaurant.
- Mentored junior cooks in essential sushi-making skills, fostering a supportive learning environment within the kitchen team.
- Improved efficiency in sushi production by implementing time-saving techniques without compromising quality or presentation standards.
Commis Pastry Cook
Sushi Zento
03.2017 - 10.2018
- Monitored oven temperatures, adjusting as necessary for optimal baking results.
- Enhanced customer satisfaction by consistently delivering high-quality pastries and baked goods.
- Demonstrated versatility by adapting quickly to changing demands within the kitchen environment.
- Contributed to menu development, incorporating seasonal ingredients for fresh and appealing offerings.
Education
High School Diploma -
Nan Hwa High Scool
Sitiawan 04.2001 -
High School Diploma -
Keat Hwa High Scool
Alor Star 04.2001 -
High School Diploma -
Chunghwa High Scool
Klang 04.2001 -
Skills
Staff Evaluation
Languages
Chinese (Mandarin)
Elementary (A2)
English
Intermediate (B1)
Malay
Upper intermediate (B2)
Timeline
Supervisor of Operations
Grill Fish Tanyu
07.2024 - Current
Trainer
Grill Fish Tanyu
06.2022 - 06.2024
Assistant Cook
Jumbo Seafood Group
12.2021 - 05.2022
Central Kitchen Helper
Breaktalk IHQ
10.2021 - 11.2021
Central Kitchen Cook
Neo Group
08.2019 - 09.2021
Sushi Cook and Kitchen Cook
Shin Yu @greenwood
12.2018 - 07.2019
Commis Pastry Cook
Sushi Zento
03.2017 - 10.2018
High School Diploma -
Nan Hwa High Scool
04.2001 -
High School Diploma -
Keat Hwa High Scool
04.2001 -
High School Diploma -
Chunghwa High Scool
04.2001 -
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