Ng Li Fang Jennifer
Summary
Human Resource Professional with 8 years of experience. I’m a self-motivated individual and is deadline oriented. An ambitious and hardworking individual, ability to handle multiple tasks on a daily basis competently and work well under pressure. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Assistant Manager, Payroll
RE&S Pte Ltd
06.2022 - Current
- Responsible to perform and verify 3 payroll cycles & transactions (including claims processing) and oversee payroll team payroll activities, ensuring accuracy and compliance
- Preparation of Monthly HR Reports for Management & Finance (FWL, Turnover, Dependency Ratio, Estab, Payroll reports, Cost Allocation Reports)
- Coordinate with business partner team on salary recoveries and ensuring manual computations of overpayment cases and ensure recoveries are promptly followed up
- Maintain and upkeep employee database in HR system and liaising with vendor on enquiries relating to HRIS system
- Ensuring of audit requirements are met
- Manage and ensure timely submission of all government related claims
- NS make-up pay claims, government paid leave claims etc.
- Handle employee payroll queries
- Business partnering role for all HQ staff
- Onboarding & Offboarding for HQ new hires
- Uploading of bank file for salary crediting
- Submission of monthly CPF contributions to CPF board and FWL waiver
- Introduce process improvements and enhancement to enable effectiveness, efficiency and sustainability of payroll operations
- Assist in preparation of data for Annual Salary Review and Bonus
- Lead and manage team of 3 payroll staff.
- Established team priorities, maintained schedules and monitored performance
Human Resource Executive (Generalist)
DYMAX ASIA PACIFIC pte ltd
09.2019 - 05.2022
- HR: Maintain and update employee database in HR system and liaising with vendor on enquiries relating to HR system
- Monthly payroll administration supported by vendor (Malaysia, Thailand, India and Singapore)
- Prepare and draft letters for internal and external stakeholders
- Handling of blue-collar recruitment process (scheduling, interviewing, onboarding, job posting, salary remuneration proposal and job offer)
- Maintain and update employee medical and health screening claims
- Verify employee leave records and submission statutory leave claims to government bodies
- Preparation of monthly HR reports (Turnover report and O-Chart)
- Handling of employee’s welfare (ordering of gifts, festive meals, gifts for occasion and etc.)
- Collate data from Department on learning needs and make suggestion for relevant courses
- Schedule and handling of Annual Health Screening
- Handle employee disciplinary issues and grievances
- Admin: Liaise with vendors on office maintenance and contracts such as pest control, water dispenser, carpet washing and etc
- Season parking application and updates
- Update and maintain telephone listing.
Human Resource Executive
Pet lovers centre pte ltd
05.2018 - 09.2019
- Manage onboarding and offboarding processes including renewal of contracts
- Act as first point of contact for queries and provide HR advisory to various departments
- Maintaining accurate data of establishment report
- Review and implement new or existing HR policies and procedures
- Handles employee disciplinary issues and grievances
- Coordinate with payroll personnel to process monthly payroll
- Responsible for work pass renewals and cancellations
- Responsible for staff retention
- Salary proposal for new staff
- Handles tasked projects competently such as migrating to Unit4 Prosoft system and salary benchmark surveys
- Handles and resolves staff claim and leave matters
- Maintaining and ensure proper documentation of employee’s personnel file
- Monthly preparation of commission and incentive and any other staff welfare or benefit
- Ensuring accurate overtime payment of staff by checking of monthly time attendance.
Human Resource Executive
Select Group pte ltd
10.2016 - 04.2018
- Administrative role: Managing and maintaining accurately of nine business units of employees' records by recording new hires, transfers, terminations, changes in job classifications, merit increases; medical leave, and lateness
- Ensures that employees' personnel folder is up-to-date
- Handling and giving solutions to employees' queries in relation to Human Resource policies and processes
- Administrative support on annual performance review exercises not limited to liaising and advising Operational Managers on employees' annual performance payout
- Managing administrative procedures of on-boarding and off-boarding employees
- Responsible for work pass matters such as applications, renewals, cancellations appealing and updating of personal particulars to MOM and etc
- Coordinate and register new employees' orientation dates / program and relevant training required before on-boarding
- Preparation of letters in employees' movement such as Letter of Acceptance, business units transfers, employees' confirmation and promotion, resignation and certify letters
- Prepare and submit government bodies and statutory board related surveys
- Managing of uniform inventory which includes liaising and ordering of uniforms when inventory is low with various suppliers, packing and distributing of uniforms to outlets
- Recruitment: In-charge of recruiting activities (Job postings and recruitment fairs) and liaising with hiring managers on candidate's requirements
- Payroll: Manage all nine business units for month end payroll processing within deadline accurately and ensuring all employees' salary and benefits are administered in accordance to company's policies and procedures
- Compiling all payroll submissions and checking it against system's clock in and out hours for attendance (lateness and verifying overtime) of individual employees
- Verify and process ad-hoc payments such as marriage incentive and condolence money
- Keep track, review and In-charge of the preparation and calculation of foreign employees' last pay by informing Operational Managers on the submission of time-sheet of foreign employee's to HR for submission of IR21 before releasing last pay
- Processing and submitting government statutory reimbursement and claims and insurance (work injury claims and GHS) claims
- Handling employee's inquiries on payroll related matters pertaining to salary, overtime payment and medical claim issues
- Preparation of last pay and monthly pay cheques for existing and resigned employees
- Perform on-line CPF submission for casual labors as and when required
- Involve in enhancement of payroll related work processes
- Employee engagement: Handling of employee's grievances and disciplinary issues
- Support, manage and engage with operations with new HR initiatives and strategies for own business units by doing outlet visits monthly
- Identifying training needs and giving solutions as and when required
- Guide and advise operations to improve work relationships with employees, helped build morale of employees and increase retention
- Reporting of outlet visits summary to HR Director on the findings and solutions given
- Conducting exit interviews.
Assistant Human Resource Officer
SHOWA DENKO HD SINGAPORE PTE LTD
01.2015 - 10.2016
- Payroll function (1 Year): Responsible for timely mid-month payroll and whole month payroll and ensure non-executives’ salary and benefits are administered in accordance to statutory and company requirements
- Maintaining of P-files system for ease of retrieval and confidentiality requirements
- Updating and maintaining the integrity of Employee Data in the HRMS system (Prosoft)
- Preparing of correspondences and reports (OT report and Manhours report)
- In charge of calculating cessation of resignees and submitting Income Tax Relief for foreign resignees
- In charge of submitting government related claims such as Childcare leave and etc for non-executive employees
- Approval and application of various leaves such as medical leave, hospitalization leave and etc for employees and tabulating number of leaves taken for individual employees
- Ensure approval and applications of leaves are aligned to company’s policies
- In charge of non-executives’ back-payment as and when necessary
- Welfare function (1 Year): In charge of administering and monitoring staff welfare related claims
- Administering the Employee Feedback Program - Track, Monitor and manage the feedback to enhance Employee and Management Relations
- Handling of dialogue sessions for employees’ queries
- In charge of Workplace Health Programs for all levels of employees
- Ensure company staff transport system is optimised for coverage, safety, comfort and timely for transportation of staff to and fro work
- Administering Employee Group Insurance and Medical related matters
- Administering Work Injury Insurance to ensure compliance with the local statutory regulations and support yearly renewal processing
- Participating actively in the Staff Recreation Committee in organizing and coordinating Staff Recreation Programs such as sports events and Dinner & Dance
- In charge of liaising with merchants/vendors for holding festive bazaars in the company
- Conducting orientation for on-boarding employees and conducting exit interview for off-boarding employees
- Handle Employee Relations by conducting and investigating cases as and when applicable such as disciplinary inquiry or any other ad-hoc inquiries process including keeping records.
Education
Bachelor of Human Resource Management with Financial Management -
SINGAPORE HUMAN RESOURCE INSTITUTE (SHRI)
Diploma in Business Management majoring in Human Resource -
NANYANG POLYTECHNIC
Higher Nitec in Business Information Technology -
ITE COLLEGE WEST (CLEMENTI)
O level -
NORTH VIEW SECONDARY SCHOOL
Skills
- Proficient in Microsoft Office – Powerpoint, Word, Access, Excel and Project
- Strong use of Internet and on-line retrieval of necessary research information
- Experienced in various HRIS System (Timesoft, Unit4 Prosoft, Info-Tech & IQDynamics
- Knowledgeable in Employment Act
Languages
English
Mandarin
Hokkien
Others
$4,800, $5,000, 2 months’ notice. Available from 8 January 2024.
References
Ms Doris Lee, Dymax Asia Pacific Pte Ltd, HR & Admin Manager, 9362 2275
Timeline
Assistant Manager, Payroll
RE&S Pte Ltd
06.2022 - Current
Human Resource Executive (Generalist)
DYMAX ASIA PACIFIC pte ltd
09.2019 - 05.2022
Human Resource Executive
Pet lovers centre pte ltd
05.2018 - 09.2019
Human Resource Executive
Select Group pte ltd
10.2016 - 04.2018
Assistant Human Resource Officer
SHOWA DENKO HD SINGAPORE PTE LTD
01.2015 - 10.2016
Bachelor of Human Resource Management with Financial Management -
SINGAPORE HUMAN RESOURCE INSTITUTE (SHRI)
Diploma in Business Management majoring in Human Resource -
NANYANG POLYTECHNIC
Higher Nitec in Business Information Technology -
ITE COLLEGE WEST (CLEMENTI)
O level -
NORTH VIEW SECONDARY SCHOOL
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