NG KIN HONG

Work History

Operations and Project Manager

NEO Performance Materials Singapore Pte Ltd

04.2019 - Current

Fully responsible to manage the relocation of the rare earth metal process facility in Zibo - Shandong, China.
Involved in all aspects of plant relocation from Engineering, Procurement and Construction (EPC) till commissioning the plant’s operation.
Responsible for sourcing a third-party design institute to design the new facility and ensure within the proposed budget.
Responsible for sourcing PCM contractor to oversee the implementation of the project and coordination of the project execution.
Cultivated a positive work environment, fostering open communication channels and encouraging team members to share ideas for continuous improvement.
Enhanced team productivity through regular progress tracking and performance evaluations.
Achieved consistent on-time project completion by establishing clear goals and timelines for team members.
Monitored project and program quality to meet audit expectations.
Responsibled for budget development and financial tracking, ensuring cost-effective execution of complex projects.
Identified opportunities for process improvement, implementing changes that led to increased efficiency within the organization.
Maintained compliance with regulatory requirements through diligent monitoring of documentation procedures during all phases of the projects.
Managed cross-functional teams to ensure seamless coordination throughout all stages of the projects.
Oversaw business operations and produced updated status reports outlining each project to meet milestones.
Developed project control roadmap to guide various projects.
Collaborated closely with executive leadership to align organizational strategies with long-term business objectives through effective planning and execution of key projects.
Introduced energy initiatives (PV – solar panel) to reduce the power consumption and energy optimization for the new plant.
Introduced full automation of the processes for the new plant to reduce headcounts.
Fully responsibled for the whole project’s execution from Design, Construction, Installation and Commissioning.
Directed project design functions, developed proposals and conversed with customers and funders.
Developed and oversaw project operations and managed multi-functional issues through resolution.
Managed vendor relationships to secure competitive pricing and timely delivery of products or services required for project success.
Delivered high-quality results by adhering to industry best practices and maintaining a detail-oriented approach throughout each project phase.
Streamlined communication channels with stakeholders, resulting in improved collaboration and decision making.
Spearheaded change management initiatives that prepared organizations for new processes or systems implementations without disruption to ongoing operations.
Orchestrated wide range of projects, improvement strategies, changes implementation, new revenue stream establishment and creative marketing and advertising.
Developed comprehensive project plans that clearly outlined key milestones, resource allocation, and risk mitigation strategies.
Led preparation of bid packages and associated scopes of work, appendices and exhibits.
Direct report to Vice President on the progress of project fortnightly and submit monthly reports.

Senior Manager (Operations)

KEPPEL SEGHERS ENGINEERING SINGAPORE PTE LTD

07.2011 - 03.2019

Covering full scope of Engineering, Procurement and Construction (EPC) and Testing and Commissioning phase of the Wastewater Treatment Plant.
Involved in the EPC phase of the Doha North Sewage Treatment Work project.
The DNSTW is a Qatar government project which Keppel has designed for a peak capacity to treat wastewater of up to 439,000 cubic meter per day
Work closely with external parties such as stakeholders (PWA of Ashghal), EPCM consultants (such as KEO International Consultant and Stanley Consultant) and all construction teams including contractors and suppliers.
Involved in the testing and commissioning phase of the plant process units and system.
Involved in the sewage in testing and commissioning for all systems and ensure that all processes are designed according to specifications and meeting the discharge standards.
Assisted the Plant General Manager for Operation and Maintenance mobilization to take over the Sewage Treatment Works.
Lead a team of Process Managers, Engineers and Technicians to optimize plant operations in meeting sewage effluent discharge and dried sludge standards.
Manpower planning to accomplish 24 hours plant operations work that comply with Qatar Labor Ministry requirement and within the budget allocated.
Optimized chemicals and energy consumption with regards to key performance indicators set.
Worked with the procurement department to procure chemicals, LPG, diesel and other consumables used
Ensured delivery of chemicals and consumables stock on JIT principles thus meeting the treated sewage effluent and dried sludge (Biosolid) standards
Provided strong leadership to enhance team productivity and morale.
Carried out plant improvement works for plant and system optimization to achieve better discharge standards and cost control.(example : PI projects)
Implemented and developed operational standards, policies and procedures.
Provided competency training matrix to train all staff related to operations works and comply with Health, Environment and Safety Procedures.
Prepared annual Operation Budget and Capital Expenditures for management's approval.
Prepared and submitted daily and monthly operation reports to management and client promptly with accurate information and data.
Responsible for Health, Environment and Safety system implementation to ensure zero reportable incidents and safety violations.
Responsible for the smooth production of dried sludge (Biosoild) from the Thermal Drying Plant and met production targets.
Planned and developed annual plant shutdown maintenance program with maintenance department.
Planned and developed monthly truck service maintenance program with external workshops.
Chaired monthly operation meeting and provided daily updates to the Plant General Manager.
Participated in Group Safety Convention Workshop and Safety Innovation Projects.
Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
Achieved operational excellence by streamlining processes and implementing best practices.
Assisted Corporate HQ in business development projects overseas(example: China – Aerobic Digestion and Fertilizer Projects)
Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
Implemented energy optimization projects by installing solar panels to reduce operation costs,
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Acted as General Manager in the absence of General Manager of the Plant.

Plant Manager

AIK MOH PAINTS AND CHEMICALS PTE LTD

12.2009 - 07.2011

Led a team of managers, engineer and technicians to oversee the production, maintenance, warehousing (3PL), logistics, laboratory and HSE functions.
Responsible for production and warehousing planning including manpower, equipment, and raw materials management planning.
Developed the plant operation and maintenance regime and set KPIs for staffs.
Reduced costs by eliminating materials waste and unnecessary labor hours.
Directed employees and related programs to maximize team productivity and facility output.
Maintained quality of product with robust inspections and assessment team.
Implemented quality control measures to reduce defect rates and enhance product quality consistently.
Implemented useful inventory management and tracking systems to reduce costs and improve operations.
Collaborated with sales team to align plant capabilities with customer demands, fostering long-term business relationships.
Chaired monthly Production and Health, Safety and Environment meeting
Provided direction and leadership to all levels of employees and managers.
Boosted employee morale and productivity through effective leadership and motivational techniques.
Led, trained and coached plant staff to facilitate high levels of productivity and quality.
Developed Standard Operation Procedures and Work Instruction for production and maintenance.
Maximized plant safety through proactive strategies and well-structured training.
Managed logistic planning to meet customer's deliveries on time.
Developed competency training matrix for staff's development and training.
Prepared all monthly production performance reports for the management’s meeting.
Conducted staff performance appraisal yearly with set Key Performance Indicators.
Prepared Production, Health, Safety and Environment and Maintenance budgets annually for management’s approval.
Conducted ISO 9001, 14000 and 18000 audits annually.
Developed and implemented Safe Work Procedures.
Enhanced safety standards with implementation of comprehensive safety training initiatives for all employees.
Reduced downtime for maintenance by establishing a proactive preventive maintenance program.
Arranged periodical disposal of waste chemicals and wastewater to licensed contractors.
Liaised with Government Agencies/Authorities (e.g. NEA, MOM, SCDF, LTA, etc) on permits and licensing matters, including reports, collection approvals and new initiatives.
Managed a fleet of delivery trucks and drivers for delivery of finished products to all customers.
Developed a maintenance regime for all trucks service maintenance and breakdowns.

Senior Business Development and Project Manager

ECO-INDUSTRIAL ENVIRONMENTAL ENGINEERING PTE LTD

06.2008 - 07.2009

Performed business development activities and developed business development strategy with management to meet KPIs set.
Ensured all business transactions meet the company’s Profit & Loss objectives.
Identified potential business opportunities and created sales pipeline for business growth.
Developed company’s business development strategies and policies.
Responsible for sales proposals and pricing strategy.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Conducted quarterly business reviews to ensure achievement of sales objectives.
Performed full spectrum of Project Management including engineering, procurement, construction, manpower, testing and commissioning of the Thermal Drying and Incineration Plant.
Provided cost-effective Design and Construction solutions involving M & E services for building and Infrastructure works.
Identified plans and resources required to meet project goals and objectives.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Established project schedule and scope of work to meet project target dateline
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated with consultants, contractors, relevant government agencies and project teams.
Provided detailed project status updates to stakeholders and executive management.
Managed projects from procurement to commission.
Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
Developed comprehensive risk management plans, minimizing project delays and unexpected challenges.
Achieved significant improvements in project quality by establishing rigorous quality control processes.
Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.
Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
Developed and implemented project plans and budgets to ensure successful execution.

Plant Manager (Senior)

ECO-SPECIAL WASTE MANAGEMENT PTE LTD

01.2000 - 06.2008

Responsible for the operations and maintenance of all departments such as Facilities, Incinerator, Physical & Chemical, Oil and Solvent Recovery, Cogeneration, Laboratory, Maintenance, Logistic, Health, Safety & Environment and Admin & Human Resource.
Lead and promote safe work practices within the plant by ensuring all plant equipment is maintained in good working conditions.
Reduced costs by eliminating materials waste and unnecessary labor hours.
Directed employees and related programs to maximize team productivity and facility output.
Increased production efficiency by optimizing plant layout and implementing process improvements.
Prepared all monthly management reports.
Chaired of Sales, Operation and Maintenance plus Environmental, Health & Safety monthly meetings.
Developed and implemented manpower planning and recruitment exercises.
Managed staff performance appraisal through annual Key Performance Indicator assessments.
Provided direction and leadership to all levels of employees and managers.
Led, trained and coached plant staff to facilitate high levels of productivity and quality.
Worked closely with Technical Department to constantly evaluate new technologies and processes for converting waste to useful recycled products
Ensured that the production of all recovered products such as solvent and oil qualities meet customers’ expectations.
Prepared annual Operation, Safety (HSE), Logistic and Maintenance Budgets for management’s approval.
Conducted ISO 14000 and 18000 audits annually
Maximized plant safety through proactive strategies and well-structured training.
Created plant policies and procedures for safe and productive operations.
Forecasted future production needs accurately, allowing for strategic decision-making regarding staffing levels, equipment investments, and inventory management.
Mentored and developed staff members, promoting professional growth opportunities within the organization.
Collaborated with sales team to align plant capabilities with customer demands, fostering long-term business relationships.
Implemented quality control measures to reduce defect rates and enhance product quality consistently.
Reduced downtime for maintenance by establishing a proactive preventive maintenance program.
Conducted thorough root cause analyses on production issues, identifying solutions for continuous improvement efforts.
Identified and resolved process and equipment issues to minimize production downtime.
Promoted collaborative work environment to motivate and engage staff to achieve company objectives.
Analyzed incident reports to identify trends in workplace injuries or near-misses; implemented corrective actions accordingly.
Established positive relationships with suppliers to obtain timely deliveries of materials and products.
Coordinated plant expansions and upgrades to accommodate increased demand while minimizing disruption to ongoing operations.
Negotiated favorable contracts with suppliers, securing cost savings on raw materials without sacrificing quality.
Collaborated with engineering team to design new machinery, resulting in increased production capacity.
Championed sustainable practices throughout the facility, implementing waste reduction strategies and energy-efficient technologies.
Reduced downtime with proactive maintenance schedules.
Improved product quality by implementing rigorous quality control measures.
Fostered culture of safety, significantly reducing workplace accidents.
Developed training programs to upskill workforce and improve productivity.
Managed budget effectively, ensuring optimal use of resources.
Streamlined inventory management to reduce waste and optimize stock levels.
Implemented sustainable practices, reducing environmental impact.
Achieved significant cost savings by negotiating better rates with suppliers.
Spearheaded initiatives to improve employee engagement and job satisfaction.
Enhanced plant productivity by streamlining operational processes.
Led introduction of new technology to automate and improve production processes.
Coordinated with sales department to align production with market demand.
Optimized resource allocation for increased operational efficiency.
Pioneered lean manufacturing approach, reducing unnecessary costs and increasing efficiency.
Enforced health and safety protocols to promote safe working environment.
Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.

Sales and Marketing Manager

ECO-SPECIAL WASTE MANAGEMENT PTE LTD

01.1998 - 01.2000

Responsible for achieving the overall sales revenue and targets for the company.
Responsible for prospecting, managing, and maintaining good relationships with customers.
Analyzed sales and marketing data for improved strategies.
Understand and keep abreast of market trends, relaying the information to management
Conducted market research to identify new business opportunities and stay ahead of industry trends.
Submitted monthly sales reports
Formulated Marketing and Business Strategic Plan for the organization.
Monitored customers’ credits status and payments.
Assisted in recruitment and coach the sales and customer service staff
Improved brand visibility with well-executed promotional campaigns and engaging social media content.
Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
Managed sales promotions and marketing strategies on major social media sites.
Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs.
Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
Managed customers’ complaints and feedbacks and recommend necessary corrective and preventive action plans.
Led a high-performing sales team, providing coaching and ongoing support to ensure success.
Performed competitive analyses and adjusted sales and marketing strategies accordingly.
Spearheaded trade show participation, showcasing products effectively while networking with potential partners or clients.
Produced strong revenue numbers and continued promotional success with continued coaching of sales and marketing teams.
Developed key account relationships for improved client retention and long-term partnerships.
Built relationships with customers and community to establish long-term business growth.

Senior Regional Sales and Project Engineer

PACIFIC VINITEX PTE LTD – Environmental Division

01.1996 - 01.1998

Responsible for sales and installation of environmental products and systems such as air scrubber, incinerator, wastewater treatment systems, oil and solvents recovery units, reverse osmosis units, ultra-filtration, and ultraviolet disinfection systems.
Identified potential business opportunities in the ASEAN regions in terms of environmental businesses.
Collaborated with major consultants (such as Black & Veatch, CH2M Hill) and OEM suppliers such as USFilter, Chemitreat, Kurita and Ebara on project basis
Promoted environmental solutions to industries that generate waste from production.
Conducted post-project evaluations to capture learnings and improve future project outcomes.
Implemented sustainable practices in project execution, demonstrating commitment to environmental responsibility.
Implemented quality control procedures, elevating standard of project deliverables.
Collaborated with other departments to facilitate successful project completion.
Documented and developed engineering procedures and processes.
Trained and mentored junior engineers, providing guidance and direction.
Included project planning and execution of all projects that are confirmed after sales
Assisted customers in authorities’ submission for the process layout and attained approvals from all relevant authorities.
Generated monthly sales report to the General Manager. or systems installed
Worked closely with NEA to introduce the latest technologies for waste treatment and waste recycling
Generated monthly sales report to the General Manager.

Sales and Project Engineer

CHEM PIPING AND ENGINEERING PTE LTD

01.1995 - 01.1996

Responsible for sales and commissioned of environmental products, equipments and systems such as wastewater treatment systems, sand and carbon filters units, reverse osmosis units, ultra-filtration and ultraviolet disinfection systems, process control panel and agitators/mixers.
Identified and developed potential business opportunities for business growth locally.
Worked with major consultants, vendors and suppliers such as USFilter, Chemitreat, Salcon, Kurita and Scott Center on a project basis.
Boosted sales revenue by developing and implementing effective sales strategies.
Participated in trade shows and conferences, building brand awareness among potential clients within targeted industries.
Assisted customers in authorities’ (NEA, BCA, JTC, etc) submission for the process layout and attained approvals from all relevant authorities.
Provided technical support to customers, resolving issues promptly and maintaining positive relationships.
Conducted testing and commissioning for all projects and systems installed.
Streamlined project management processes for improved efficiency and reduced costs.
Increased market share by targeting untapped industries and fostering strategic partnerships.
Organized regular client meetings to track project progress, addressing any concerns or adjustments needed along the way.
Managed budgets for multiple projects, ensuring cost control while maximizing resource allocation.

Laboratory Technician

MOBIL OIL SINGAPORE PTE LTD

01.1994 - 01.1995

Performed Quality Control analysis for all finished lubricant products.
Performed lab analysis of customers’ used oil samples.
Performed lab tests for incoming raw materials (e.g. Additives and Base Oil).
Performed testing and quality control using approved laboratory procedures and instrumentation.
Calibrated and maintained instruments to keep equipment fully operational.
Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
Performed routine lab and department maintenance to keep area clean and orderly.
Trained new associates in laboratory procedures and standards.
Reduced errors in data entry by meticulously reviewing and validating information before submission.
Collected and performed analytical testing on in-process product.
Completed quality documents and input and saved quality data in appropriate locations.
Assisted in the development of new laboratory methods, leading to increased testing capabilities.
Performed complex analyses using various instrumentation, delivering reliable data for informed decisionmaking.
Prepared reagents, media and solutions to use for laboratory testing and analysis.
Oversaw items in inventory and reordered before supplies diminished.
Maintained documentation on tests performed in lab.
Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
Documented information by maintaining daily logs and equipment record books.
Assisted Chemists in Research and Development activities.
Recorded and analyzed data to produce reports of results.
Troubleshot and resolved equipment and process issues.
Participated in lab meetings and project presentations.
Coordinated and managed laboratory projects and experiments.
Operated and performed preventative maintenance on laboratory equipment and instruments.
Monitored and documented safety standards to verify compliance.
Interpreted laboratory results to provide technical advice to scientists.
Provided support and guidance to junior lab staff.
Participated in research projects by designing and executing experiments.
Developed new protocols and improved existing laboratory processes.
Maintained good housekeeping in the Laboratory.
Liaised with sales for testing of used oil and provide technical analysis reports to customers.
Trained to perform tests using ICP, AAS, Gas Chromatography, TBN, viscosity meters, etc.
Assisted the Chief Chemist in yearly ISO audits.
Maintained good records of all laboratory reports, work instructions and testing procedures
Assisted Senior Laboratory Technicians in all areas of testing during their absence.

Summary

Overview

Work History

Operations and Project Manager

Senior Manager (Operations)

Plant Manager

Senior Business Development and Project Manager

Plant Manager (Senior)

Sales and Marketing Manager

Senior Regional Sales and Project Engineer

Sales and Project Engineer

Laboratory Technician

Education

Master of Engineering (Major in Environmental) -

Honors Degree of Bachelor of Science (Management) -

Postgraduate Diploma in Marketing -

Advanced Certificate in Marketing -

Certificate in Marketing -

Diploma in Chemical Process Technology -

Skills

Otherqualifications

Membershipofinstitutions

Personal Information

Timeline

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