Summary
Overview
Work History
Education
Skills
Section name
Languages
Hobbies
Timeline
Generic
NG WEI LUN

NG WEI LUN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Hotel Waiter

Pan Pacific Hotel
07.2024 - 08.2024
  • Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
  • Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
  • Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.
  • Ensured adherence to health codes by routinely sanitizing workstations and dining areas throughout shifts.

Student Teacher

Little Professors
11.2023 - 06.2024
  • Worked with classroom teacher to learn about current standards and best practices.
  • Facilitated small group activities and one-on-one instruction to meet individual student needs.
  • Cultivated positive relationships with administration, teaching staff, and students.
  • Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.

Section Commander

SINGAPORE ARMED FORCES
01.2022 - 11.2023

- Taking care of roughly 30 people under command

- Ensuring efficiency and safety of military operations conducted

- Upholding high standards in company

Customer Service Representative

Pan Pacific Hotel
12.2021 - 01.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Economics - Economics

Singapore Management University
Singapore
05-2028

GCE 'A' LEVELS - Science

River Valley High School
10.2021

Skills

  • Multitasking
  • Leadership Abilities
  • Decision Making
  • First Aid Knowledge
  • Team Building
  • Personnel Management
  • Emotional Intelligence
  • Problem Solving
  • Effective Communication
  • Conflict Resolution
  • Mentoring Subordinates
  • Time Management

Section name

Basketball, Football, Swimming, Music

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)

Hobbies

A wide variety of sports, including basketball, football, swimming and badminton.

Timeline

Hotel Waiter

Pan Pacific Hotel
07.2024 - 08.2024

Student Teacher

Little Professors
11.2023 - 06.2024

Section Commander

SINGAPORE ARMED FORCES
01.2022 - 11.2023

Customer Service Representative

Pan Pacific Hotel
12.2021 - 01.2022

Bachelor of Economics - Economics

Singapore Management University

GCE 'A' LEVELS - Science

River Valley High School
NG WEI LUN