NG WEE MENG

-Increase customer satisfaction by efficiently resolving their inquiries and concerns.

-Addressed customer complaints and provide solutions.

-Data entry to record notes, suggestions, questions and feedbacks.

-Trained new personnel regarding company operations, policies and services.

-Handling new business opportunity

-Understanding of different product and the criterial to purchase

-Communication skills

-Firmness to turn down the application of products if the criterial are not met.

-Ensure cafe runs smoothly

-Kitchen helper

-Finance related (eg payroll, issue cheque for different suppliers, paying bills for cafe etc)

-Manage a team of part timers

-Ensure proper processing of microchips

-Data entry

-Manage a team of line runner.