Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Meticulously orders prior to completing deliveries to avoid customer complaints.
Met promised delivery times consistently by using GPS software and adhering to time constraints.
Education
Bachelor of Arts - Communications And New Media
National University of Singapore
04.2025
Skills
Adobe Suite (Premiere Pro, Lightroom, Photoshop)
Microsoft Office
Project Planning
Self-Motivated
Multitasking Abilities
Team player
Attention to detail
Analytical Thinking
Able to work under pressure
Projects
NM1101E PR Campaign: Reducing plastic waste
Conducted relevant background research on stakeholder organisations and youth target audience to better understand their goals and frustrations.
Executed data gathering methods such as questionnaires and analysed the results to find out more about certain characteristics of our youth target audience.
Formulated a PR campaign focusing on social media related strategies such as trendjacking and celebrity usage.
Designed an interactive mobile app to help in promoting our campaign objectives of reducing plastic waste.
Did a final evaluation on potential limitations and challenges for each stage of the campaign.