C
Ng Qian Zhe
Student
Summary
I am 18 years old and currently a Year 2 student in Ngee Ann Polytechnic who is looking for job opportunities and internship during my academic years. I have worked with multiple organizations including education companies, finance companies as well as agencies. I am very flexible and am willing to learn more regardless of job requirements. I am also looking for internship opportunities regarding my academic intake, where I am studying Full-Time Diploma in Information Technology.
Overview
2
2
years of professional experience
11
11
years of post-secondary education
9
9
Certifications
2
2
Languages
Work History
Teaching Assistant
Kumon Singapore Official
08.2023 - Current
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Junior Customer Service Executive
OCBC Bank
03.2023 - 04.2023
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Teaching Assistant
ACER Academy
09.2022 - 10.2022
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
SafeEntry Staff
RMA Limited Pte Ltd
03.2022 - 04.2022
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Established positive relationships with customers and other staff members.
SafeEntry Staff
PERSOLKELLY Singapore
01.2022 - 02.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Established positive relationships with customers and other staff members.
Education
Primary School Leaving Education Certificate - Primary Education
Gan Eng Seng Primary School
Singapore 01.2012 - 11.2017
GCE 'O' Levels - Secondary Education
Queenstown Secondary School
01.2018 - 01.2022
Full-Time Diploma - Information Technology
Ngee Ann Polytechnic
Singapore 04.2022 - Current
Skills
Problem-Solving
undefinedSoftware
C#
HTML
Python
Visual Studio
ASPNET
ASPNET Web API
Postman API
Cascading Style Sheets (CSS)
JavaScript
Certification
AWS Certified Cloud Practitioner
Interests
Programming
Computer Tech
Computer Hardware
Video Games
Music
Cybersecurity
Timeline
MOE Edusave Merit Bursary
10-2023
Teaching Assistant
Kumon Singapore Official
08.2023 - Current
AWS Certified Cloud Practitioner
06-2023
AWS Academic Cloud Foundations
06-2023
AWS Cloud Quest
06-2023
Junior Customer Service Executive
OCBC Bank
03.2023 - 04.2023
Teaching Assistant
ACER Academy
09.2022 - 10.2022
Full-Time Diploma - Information Technology
Ngee Ann Polytechnic
04.2022 - Current
SafeEntry Staff
RMA Limited Pte Ltd
03.2022 - 04.2022
SafeEntry Staff
PERSOLKELLY Singapore
01.2022 - 02.2022
MOE Edusave Scholarship
01-2022
SYF 2021 - Certificate of Distinction
04-2021
ACJC International C.B. Paul Science Quiz - Certificate of Participation
02-2021
MOE Edusave Bursary Award
11-2020
SYF 2019 - Certificate of Distinction
04-2019
GCE 'O' Levels - Secondary Education
Queenstown Secondary School
01.2018 - 01.2022
Primary School Leaving Education Certificate - Primary Education
Gan Eng Seng Primary School
01.2012 - 11.2017
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