Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

KA TUNG (Singapore PR) NG

Summary

Over 10 years of experience in large-scale IT organizations, specializing in the design, analysis, and implementation of solutions that align with business objectives across diverse sectors, including financial services and government. Proven expertise in IT security, infrastructure, and project delivery, with a strong ability to bridge technical and business requirements.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Head of Technical

Sangfor Technologies (Singapore) PTE LTD
03.2025 - Current
  • Built trusted relationships with stakeholders through clear communication and collaborative problem-solving efforts.
  • Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
  • Developed suggestions for technical process improvements to optimize resources.
  • Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities.
  • Enhanced team productivity by implementing agile project management methodologies and streamlining workflows.
  • Communicated cross-functionally with technology leaders across analysis, architecture, build, quality assurance, deployment and support teams on project execution.

Manager

Fortinet Inc.
09.2021 - 03.2025
  • Analyzed customer requirements, environments, and challenges to design and implement solutions across network services, network security operations, and cloud infrastructure.
  • Collaborated with regional and local teams across network and security technology domains to plan and deliver strategic initiatives.
  • Partnered with telecommunications providers to develop Managed Security Services Provider (MSSP) offerings, including service packages, sales/technical/product enablement, and go-to-market strategies.
  • Oversaw infrastructure services to ensure compliance with audit standards and information security requirements.
  • Executed pre-sales functions, including solution proposals, demonstrations, and presentations.
  • Contributed to the preparation of tender documents, proposals, RFPs, and RFIs.
  • Spearheaded the productization of Managed SD-WAN and Managed SASE into standardized telco services.

Security Consultant

Sangfor Technology (HK) Limited
08.2020 - 09.2021
  • Supported project teams in identifying business opportunities within the network security product portfolio and coordinated technical requirements.
  • Prepared and validated technical proposals to ensure practicality and seamless transfer to service provisioning.
  • Provided professional advisory on information security aspects during service design and implementation stages.
  • Developed customer-facing materials, including proposals, statements of work, presentations, and training resources.
  • Assessed customer infrastructure and networks, and conducted proof-of-concept (PoC) deployments to validate products and solutions in their environment.

Senior Security Consultant

CITIC Telecom International CPC Limited
09.2017 - 08.2020
  • Served as the technical focal point and lead throughout project lifecycles.
  • Coordinated with stakeholders to manage expectations regarding project timelines, technical issues, and budgeting.
  • Ensured timely and in-scope delivery of all technical deliverables.
  • Collaborated with contractors to define and design system interfaces.
  • Conducted proof-of-concept (PoC) demonstrations for customers.
  • Performed troubleshooting and resolution of network and security issues for clients.
  • Prepared proposals and developed comprehensive project documentation.

Technical Analyst

Atos Information Technology (HK) Limited
04.2016 - 08.2017
  • Ensured operability and execution of disaster recovery plans and high-availability tests.
  • Extensive experience in Windows Server and Linux Server backup and recovery processes.
  • Managed enterprise server environments using VMware vSphere 5.x and Microsoft Hyper-V.
  • Strong technical expertise in NetBackup, Virtual Tape Library (VTL), and Data Domain (DD Boost) systems, with a focus on technical support.
  • Implemented application security controls on NetBackup Master Servers and Data Domains, including identity management and audit compliance.
  • Applied project management skills to prioritize and manage multiple concurrent issues and projects.

ICT Graduate Trainee

PCCW Solutions
05.2014 - 03.2016
  • Coordinated and communicated security incident handling activities, ensuring timely response and resolution.
  • Hands-on experience in deploying and supporting IT security infrastructures, including firewalls, IDS/IPS, web proxy security, and endpoint protection.
  • Provided daily maintenance and operational support for network security infrastructures.
  • Applied regular security patches, renewed server certificates, and performed system health checks.
  • Reviewed and analyzed security system logs and reports to identify potential threats.

Education

Bachelor of Engineering - Information Engineering

City University of Hong Kong
Hong Kong
09-2014

Skills

  • Routing management planning
  • Project management
  • Security solution design and implementation
  • Requirement management
  • Technical consulting
  • Performance Optimization

Certification

CISSP – Certified Information System Security Professional, ITIL-Foundation, Fortinet NSE 1-4

Additional Information

Managed a complex, high-impact project valued at over $20 million, executed in four phases across two years. Contributed to the end-to-end design of data center infrastructure, focusing on network and security components utilizing technologies from Fortinet, Juniper, Cisco, Forcepoint, and Radware. Successfully planned and delivered more than 15 scheduled installation phases across data centers and branch offices.


Successfully delivered the first GTP (GPRS Tunneling Protocol) firewall project for Fortinet Hong Kong, enhancing mobile network security by inspecting and protecting traffic at the GTP layer—critical for managing mobile user sessions and data in 4G and 5G environments.

Timeline

Head of Technical

Sangfor Technologies (Singapore) PTE LTD
03.2025 - Current

Manager

Fortinet Inc.
09.2021 - 03.2025

Security Consultant

Sangfor Technology (HK) Limited
08.2020 - 09.2021

Senior Security Consultant

CITIC Telecom International CPC Limited
09.2017 - 08.2020

Technical Analyst

Atos Information Technology (HK) Limited
04.2016 - 08.2017

ICT Graduate Trainee

PCCW Solutions
05.2014 - 03.2016

Bachelor of Engineering - Information Engineering

City University of Hong Kong

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KA TUNG (Singapore PR) NG