Nevin Nath (Nevin) Raja Sekaran
Summary
Experienced Sales Account Manager skilled in building rapport, exceeding sales goals, and closing deals effectively. Committed to driving revenue growth through strategic client relationships and exceptional sales performance.
Overview
24
24
years of professional experience
Work History
Account Manager
Chubb Singapore Pte Ltd
07.2011 - Current
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Key Account Management from Proposal Stage to Billing, and service delivery to maintain and enhance client satisfaction.
- Educated clients on new products or services to increase customer engagement with brand.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions, to facilitate prompt delivery of client projects.
- Contributed to team objectives in fast-paced environment.
- Attended bi-weekly Orders & Sales meetings and periodic Team discussions, trainings
Field Support Engineer
Xyratex Technology Limited
01.2010 - 07.2011
- Provide Service, Support and Setup as main vendor to leading data storage industry
- Ensure highest customer requirements are met during Setup/Testing and Commissioning process
- Fulfill customer request or Feedback on new specification or changes required
- Involve in continual upgrading projects on existing module to meet ever changing needs of customer's product
- In charge of group of contractors, making necessary decision based on ongoing projects and schedule
- Possess acute trouble shooting skills, able to solve error codes and failures independently during Testing and Babysit period under fast paced environment
Engineering Assistant
Seagate Technology International
02.2004 - 01.2010
- Allocation of appropriate engineering assignments to shift personnel
- Ensure that all reports pertaining to Hard-down are prepared on time and delivered to respective managers
- Preparation of daily and monthly consolidated productivity reports for meetings
- Responsible of maintaining overall hard-down percentage between 2.5%– 3% for over 500 spindles
- Trouble shooting and maintenance of Hard-down machines, including qualifying of machines with Acceptance Test Procedures
Service Technician
Uniscan Far East (Singapore) Pte Ltd
11.2003 - 02.2004
- Attached to team of servicing technicians on daily operations
- Daily duties include servicing and supply of fire-fighting and rescue equipment onboard vessels (dry dock and anchorage) including in-house (workshop) servicing
National Servicemen (Staff Assistant to CO)
Singapore Police Force, SPF
03.2001 - 09.2003
- Acting as a liaison officer for all PNS matters
- Disseminate all instructions and information from division HQ to national service officers
- Recording of allowances and medical leave on monthly basis to division HQ
- Monitor movement of investigation files and reports through database management
Diploma Attachment Programme, Trainee M&E Division
Setsco Services Pte Ltd,
11.1999 - 12.1999
- Attached to onsite project with site engineers at General Electric, GE)
- Involved in testing for structural damages on i.e
- Overhead bridges, aircraft parts, turbine blades, building and construction materials
- Updating of reports and returns after site assessment
Education
Bachelors of Engineering - Mechanical Engineering
Royal Melbourne Institute of Technology (RMIT)
Singapore Institute Of Commerce05.2007
Diploma - Mechanical Engineering
Ngee Ann Polytechnic
Singapore12.2001
Awarded GCE Cambridge ‘O' Levels -
Bukit View Secondary School
Singapore12.1996
Skills
- Client Relationship-Building
- Provide Right Solution To Customers Needs
- Exceed Order & Revenue Targets
- Cross-Functional Collaboration
- Good Customer Rapport
- Customer Extraction Through Strategic Selling
- Constantly Updated on Regulatory Requirements & Product Changes
- Achieve On Time Delivery
Accomplishments
- Attained 90% project to service conversion rate after Defects Liability Period
- Achieved 14% growth in Service Agreement contracts through price increase exercise and New Portfolio capture from Open Market
- Headed & Successfully Completed, 1st LHD system system for a mixed Development project as part of solution based selling
- Exceeded Sales Quota at 120% for 2022
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Malay
Elementary (A2)
Chinese (Mandarin)
Beginner (A1)
Timeline
Account Manager
Chubb Singapore Pte Ltd
07.2011 - Current
Field Support Engineer
Xyratex Technology Limited
01.2010 - 07.2011
Engineering Assistant
Seagate Technology International
02.2004 - 01.2010
Service Technician
Uniscan Far East (Singapore) Pte Ltd
11.2003 - 02.2004
National Servicemen (Staff Assistant to CO)
Singapore Police Force, SPF
03.2001 - 09.2003
Diploma Attachment Programme, Trainee M&E Division
Setsco Services Pte Ltd,
11.1999 - 12.1999
Bachelors of Engineering - Mechanical Engineering
Royal Melbourne Institute of Technology (RMIT)
Diploma - Mechanical Engineering
Ngee Ann Polytechnic
Awarded GCE Cambridge ‘O' Levels -
Bukit View Secondary School
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