NERELLA RAJKUMAR
Yishun
Summary
With over 9 years in the healthcare industry, I have cultivated a comprehensive skill set across various roles, including Operations Executive, Accounts Specialist, Housekeeping Supervisor, and Environmental Specialist. My experience ranges from streamlining operational processes and managing financial responsibilities to upholding the highest standards of cleanliness and safety in patient care settings. As an Operations Executive, I excelled in enhancing workflow efficiencies, while my role in accounts involved meticulous financial management. Transitioning to Housekeeping Supervisor, I led teams in maintaining impeccable cleanliness, significantly reducing infection risks. In my latest role as an Environmental Specialist, I focused on stringent sanitation practices and emergency biohazard response, ensuring compliance with health regulations. My career is marked by a dedication to excellence, attention to detail, and a deep understanding of healthcare dynamics, making me a versatile and valuable asset in any healthcare environment. Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.
Overview
9
9
years of professional experience
Work History
Operation Executive / Accounts Specialist
Kleenmatic Serives
2022.07 - Current
- Oversee and manage day-to-day operational processes within organization to ensure efficiency and productivity
- Lead and supervise operational teams, providing guidance, support, and ensuring that tasks are completed effectively
- Allocate resources efficiently, including personnel, equipment, and materials, to optimize operational performance
- Collaborate with vendors and suppliers to ensure timely delivery of goods and services, negotiating contracts and managing relationships
- Maintain accurate and up-to-date financial records, including accounts payable, accounts receivable, and general ledgers
- Monitor and manage company expenses, ensuring adherence to budgetary constraints
- Collaborate with tax professionals to ensure accurate and timely submission of tax returns and compliance with tax regulations.
- Coordinated logistics activities, ensuring timely delivery of products and services to clients.
- Improved customer satisfaction rates through timely communication and effective issue resolution.
- Maintained a safe working environment by enforcing strict adherence to health and safety guidelines.
- Conducted thorough market research for informed decision-making on business strategies.
- Collaborated with key stakeholders to develop strategic plans for organizational growth.
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Developed strong relationships with vendors, improving collaboration and negotiation outcomes.
Senior Housekeeping Supervisor
UEMS Solutions Pte Ltd
2019.01 - 2022.07
- Supervise and coordinate the activities of housekeeping personnel, including room attendants, janitors, and other cleaning staff
- Develop work schedules for housekeeping staff to ensure adequate coverage and timely completion of tasks
- Conduct training sessions for new hires and provide ongoing training for existing staff to maintain and enhance cleaning standards
- Monitor and manage housekeeping supplies, including cleaning agents and equipment, ensuring an adequate stock is maintained
- Address guest or resident concerns related to housekeeping and ensure a positive experience by promptly resolving issues
- Prepare and submit regular reports to management on housekeeping activities, including performance metrics and any issues that require attention.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Implemented effective communication channels between housekeeping staff and other departments, resulting in improved cross-functional collaboration and problem-solving capabilities.
- Resolved guest issues promptly by addressing concerns related to room cleanliness or maintenance needs professionally and courteously.
- Contributed to the development of long-term strategies for continuous improvement within the housekeeping department by staying current on industry trends and incorporating new ideas or technologies where applicable.
Environmental Specialist
UEMS Solutions Pte Ltd
2015.12 - 2018.12
- Clean and sanitize patient rooms, including surfaces, furniture, and medical equipment, following established cleaning procedures
- Utilize appropriate disinfectants and cleaning agents to ensure elimination of harmful pathogens on surfaces and high-touch areas
- Perform floor care tasks, including vacuuming, mopping, and carpet cleaning, using appropriate cleaning methods and equipment
- Interact professionally and courteously with patients, family members, and hospital staff while performing cleaning duties
- Collaborate with healthcare professionals to coordinate cleaning schedules, especially in patient care areas
- Participate in quality assurance programs, audits, and inspections to maintain high cleanliness and sanitation standards.
Education
TRAINING MASTERS WORKFORCE INSTITUTE PTE LTD
11.2018
TRAINING MASTERS WORKFORCE INSTITUTE PTE LTD
11.2018
UEMS SOLUTIONS PTE LTD
08.2016
K2 Specialist Services Pte Ltd
05.2016
Master of Business Administration (Tourism and Hotel Management) -
Bharathiar University, Coimbatore
01.2016
B.Tech (Computer Science & Engineering) -
Jawaharlal Nehru Technological University Kakinada
11.2013
Don Bosco High School Mangalagiri
05.2007
Skills
- Scheduling Coordination
- Operational Efficiency
- Operational Excellence
- Supply Chain Management
- Operations Management
- Team Leadership
- Distribution Management
- Process Improvements
Personal Information
- Date of Birth: 03/11/92
- Nationality: India
- Driving License: Class 3/3A
References
- Zull Kil Somo, Accounts Manager, UEMS Solutions Pte Ltd, zullkil_somo@gmail.com, +6592779256
- Steven, UEMS Solutions Pte Ltd, +6590069827
Reading books
i wil reading books to gain knowledge and skills
Languages
English
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Elementary (A2)
Timeline
Operation Executive / Accounts Specialist
Kleenmatic Serives
2022.07 - Current
Senior Housekeeping Supervisor
UEMS Solutions Pte Ltd
2019.01 - 2022.07
Environmental Specialist
UEMS Solutions Pte Ltd
2015.12 - 2018.12
TRAINING MASTERS WORKFORCE INSTITUTE PTE LTD
TRAINING MASTERS WORKFORCE INSTITUTE PTE LTD
UEMS SOLUTIONS PTE LTD
K2 Specialist Services Pte Ltd
Master of Business Administration (Tourism and Hotel Management) -
Bharathiar University, Coimbatore
B.Tech (Computer Science & Engineering) -
Jawaharlal Nehru Technological University Kakinada
Don Bosco High School Mangalagiri
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