Neo Zhi Cheng, Javier
Summary
Proven track record in enhancing customer experiences and sales outcomes, notably at Don't Die Summit where persuasive selling techniques led to a significant deal worth $20,000. Adept in teamwork and problem-solving, with a flair for adapting to diverse event environments and ensuring seamless service delivery. Demonstrates professionalism and a friendly attitude, contributing to positive customer interactions and team dynamics.
Overview
1
1
year of professional experience
Work History
Sales Promoter
Don't Die
10.2024 - 10.2024
- Provided product samples and informational brochures to potential customers.
- Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
- Managed to convince customers to purchase 30 sets of health products worth $20,000.
- Remarkable for me as I have never closed such big deals before.
Event Crew Member
Marina Bay Sands
09.2024 - 09.2024
- Assisted in post-event evaluations to identify areas for improvement or growth opportunities within the organization''s planning process.
- Coordinated with vendors to ensure seamless integration of their services into the overall event plan.
- Aided in the registration process for attendees, ensuring an efficient check-in experience for all guests.
- Adapted to various event types and environments, showcasing versatility as a valuable member of the crew team.
Cashier
Each A Cup
11.2023 - 12.2023
- Greeted customers and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
Education
No Degree - Diploma in Business Management
Nanyang Polytechnic
Singapore04-2026
No Degree -
Pasir Ris Secondary School
Singapore12-2022
No Degree -
Rivervale Primary School
Singapore12-2018
Skills
- Calm under pressure
- Customer service
- Friendly, positive attitude
- Organized and efficient
- Patience and empathy
- Problem-solving
- Professionalism and courtesy
- Teamwork and collaboration
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hobbies
- Doing Community service and Volunteering especially helping the elderly in need
- Love playing different types of sports (e.g. Swimming, Table Tennis, Badminton)
- Cards Collector
- Practice Martial Arts (Ex Taekwondo member ~ Poom Belt)
Timeline
Sales Promoter
Don't Die
10.2024 - 10.2024
Event Crew Member
Marina Bay Sands
09.2024 - 09.2024
Cashier
Each A Cup
11.2023 - 12.2023
No Degree - Diploma in Business Management
Nanyang Polytechnic
No Degree -
Pasir Ris Secondary School
No Degree -
Rivervale Primary School
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