Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Quote
Timeline
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NEO FENG CHENG JASMINE

NEO FENG CHENG JASMINE

Summary

Innovative certified Regional Supply Chain / Logistics and Operations in Sales and Marketing environment accompanied with more than 20 years proven record in executing strategic and operational excellence in Sales, Customer Service, E commerce, Supply Chain Operations, 3rd Party Warehouse, Material Management, Demand forecasting, Logistics Management and Distributor’s channel Management across ASEANZ ( Including Australia and ANZ) with a demonstrated to resolve technical issues effectively. An excellent communicator with cross cultural exposure, fluent in English and Chinese and ability to work with people from all walks of life. Experienced in managing supplier development efforts, ensuring compliance with specifications and acting as liaison with critical suppliers. Program and project engineer gifted in overseeing quality through on-site inspection and management of schedules. Known for working effectively with all levels of management in a cross-multifunction team environment.

Overview

29
29
years of professional experience

Work History

SUPPLY CHAIN BUSINESS SUPPORT

DUPONT CO. (S) PTE LTD
05.2007 - 04.2022
  • Supply Chain support for Global market managing Supply Chain Process set up, Logistics Planning Procurement, 3rd Party Warehouse Logistics Management.
  • Manage and work closely with External Contract Manufacturer for demand management in China, Indonesia, Taiwan, India and Singapore
  • Identify, review and manage ‘change’ processes to adapt and support the ever- changing business needs and market challenges
  • Led projects to set up E-Commerce (DuPont Direct) for all ASEAN distributors for cost and productive efficiency with clarity of inventory
  • Manage and review logistics and shipping routes for new customers and sites to improve time and reduce cost to serve
  • Active involvement for annual container bidding and forecasts with service providers
  • Initiative and led supply chain improvement plans and cost initiatives like consignment stock (VMI) for key customers, VMI for raw material vendors (3rd party
  • Production planning ( raw or semi-finished material) for External Manufacturer to ensure Finished product stability for customer
  • Facilitated change management strategies and incorporated functional area infrastructure to support demand planning and supply initiatives.
  • Leveraged valuable business relationships and skillful negotiations to obtain favorable vendor pricing.
  • Capitalized on opportunities to make significant cost savings to areas of supplies, services and capital requirements when optimizing resource management for group purchasing organization (GPO) service line directors.
  • Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints.
  • Increased global supply chain efficiency and development by leading cross-functional teams and enabling supplier integration and management technology tools, upgrades.
  • Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery.
  • Manage 3rd Party Manufacturer production to plan, forecast submission versus plan and inventory holding within AP ( China, India , Indonesia, Taiwan and Singapore )
  • Led and build a culture of inclusivity and embrace diversity as a Communication Lead to ensure that all employees are working in a fair and inclusive environment
  • Implemented customers segmentation based on strategic demand forecast and new business development projection
  • Active participation in the merge and change management between Dow Chemical and DuPont for process and system integration projects
  • Provided seamless order and contract management, customer escalation process, demand planning, operation performance matrix reporting, warehouse and logistics across ASEAN
  • Led and prepared for annual internal and external audit, and total readiness for SOX compliance
  • Manage, monitor and apply for FTA (Free Trade Agreement) with Singapore Customs for qualified material to ensure continuous compliance with processes equipped with check and balance
  • In charge of managing all collaborative Oil and Gas Exhibitions with distributors and new potential business opportunities
  • Supported Innovation Centre (Thailand) with all exhibits for metal replacement to promote usage of Engineering Polymer and handle all enquiries pertaining new business opportunities
  • Drive SAP project for Order To Cash end to end implementation
  • Manage DG Cargoes shipment and certification compliance with regulated authorities
  • Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
  • Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
  • Organized and maintained correct inventory levels to drive highest turns possible on inventory.
  • Devised and implemented short-term and long-term plans, optimizing supply chain management and improving value relating to annual expenditures.
  • Managed distribution network, logistics, trade compliance and warehouse management.
  • Forecasted and managed Quarterly operating budget for every location.
  • Drove key performance indicators and continuous improvements throughout logistics and supplier operations.
  • Built exceptional rapport with suppliers and transportation companies to create seamless operations.
  • Led change management initiatives and designed functional area infrastructure to support demand planning and supply strategy.
  • ACHIEVEMENTS
  • Demand Forecast improvement of over 80% with VMI (Vendor Management
  • Inventory) with Key customers and Inventory Management scheme with regional distributors
  • Reduce cost to serve with E-commerce automation (DuPont Direct), Full container loading for key customers and distributor
  • Key Customer Management and Distributorship Management with Zero Non- compliance
  • Recommended and implemented various cost improvement plans involving change in Incoterm and inventory replenishment and SAP system automation
  • Recommended and implemented Customer Collaborative services / inventories strategies in B2B resulting in lowering supply chain cost, increased customers’ loyalty and value with better managed inventory with more clarity
  • Set up and run maintain annual KPIs for Singapore and Malaysia Distributors as well as External Manufacturer performance
  • Involvement in Order to Cash SAP end to end set up for new business

SALES ADMINISTRATOR

STMICRO- ELECTRONICS AP P/L
03.2000 - 05.2007
  • Set up and managed 3 x 3PL (under VMI) across Malaysia, Singapore and China-Wuxi
  • Manage demand forecast and replenishment plan for Seagate International
  • Handle all JIT material planning and consumption plan fluctuation
  • Chaired and key contact for weekly demand crisis management
  • Manage and update all contractual and Sox compliance
  • Set up and update B2B to meet customers’ requirement
  • Work with Quality team on recall and failure analysis report
  • In charge of compiling KPI for 3rd party warehouse and logistics providers

Recruitment Consultant

HRNet One P/L
01.1993 - 01.1999
  • Sales and Marketing for Recruitment Requirements and Talent Management - MNCs
  • Interviewing and short-listing of candidates to meet recruitment requirements
  • Engaged in recruitment shows and events

Education

BACHELOR OF COMMERCE - LOGISTICS AND SUPPLY CHAIN

CURTIN UNIVERSITY
2012

ADV DIPLOMA - LOGISTICS AND MATERIAL MANAGEMENT

SINGAPORE INSTITUTE OF MATERIAL MANAGEMENT -(SIMM)
2010

DIPLOMA IN SUPPLY CHAIN MANAGEMENT

SINGAPORE INSTITUTE OF MATERIAL MANAGEMENT -(SIMM)
SINGAPORE
2009

Skills

  • Ms Office
  • SAP
  • Inventory and Supply Control
  • Corrective Actions
  • Continuous Improvement Strategies
  • Contract Development and Management
  • Inventory Reconciliation
  • Forecast Monitoring
  • Tracking Metrics
  • Logistics Planning
  • Operational Standards
  • Six Sigma Methodologies
  • Business Operations
  • Quality Production
  • Supplier Customer Relationship Management
  • Supplier Negotiations

Hobbies

Food Lovers who travel miles and leaps to try out good food

Tea Appreciator who will drink to delight onself

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)

Quote

It is never too late to be what you might have been.
George Eliot

Timeline

SUPPLY CHAIN BUSINESS SUPPORT

DUPONT CO. (S) PTE LTD
05.2007 - 04.2022

SALES ADMINISTRATOR

STMICRO- ELECTRONICS AP P/L
03.2000 - 05.2007

Recruitment Consultant

HRNet One P/L
01.1993 - 01.1999

BACHELOR OF COMMERCE - LOGISTICS AND SUPPLY CHAIN

CURTIN UNIVERSITY

ADV DIPLOMA - LOGISTICS AND MATERIAL MANAGEMENT

SINGAPORE INSTITUTE OF MATERIAL MANAGEMENT -(SIMM)

DIPLOMA IN SUPPLY CHAIN MANAGEMENT

SINGAPORE INSTITUTE OF MATERIAL MANAGEMENT -(SIMM)
NEO FENG CHENG JASMINE