Summary
Overview
Work History
Education
Skills
Timeline
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LeongYong Ler

LeongYong Ler

Summary

I am enthusiastic and willing to learn and hardworking person. Humble and Easily get well with others

Overview

24
24
years of professional experience

Work History

Senior Technician

Makino Asia Pte Ltd
08.2022 - Current


  • Monitored and enforced safety measures to mitigate hazards.
  • Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
  • Assisted in the design and installation of advanced technology upgrades, resulting in increased productivity levels.
  • Enhanced team performance with the development and implementation of comprehensive training programs.
  • Collaborated with cross-functional teams to successfully complete high-priority projects on time and within budget.
  • Assembly of small units/ core parts for the inner part of machine

Senior Technician

Grundfos Pte Ltd
08.2007 - 08.2022


  • Monitored and enforced safety measures to mitigate hazards.
  • Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
  • Installed new systems and parts with efficient approach.
  • Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Provided exceptional customer support, resolving technical issues quickly and efficiently.
  • Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
  • Collaborated with cross-functional teams to successfully complete high-priority projects on time and within budget.
  • Monitored spare parts inventory and addressed shortages with purchasing personnel.
  • Conducted tests of components and systems to evaluate performance and identify concerns.
  • Performed evaluations of equipment performance to optimize productivity.
  • Performed rigorous testing on new products or components before deployment to ensure quality assurance.
  • Repaired components, systems and machines to control costs.
  • From building of inner core of the pumps to assemble of pumps to couple motor to testing of pumps performance including statistics pressure test and packing of the pumps and backflush before sending to store side for transport to customers

Sales Associate

Baleno Pte Ltd
06.2003 - 01.2007



  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Promoting of Clothes and Accessory for Customers. Customer service, cashiering and pants/jeans alterations

Production Specialist

Epcos Pte Ltd
02.2000 - 05.2003
  • Kept production schedules on track by consistently meeting deadlines and prioritizing urgent orders when necessary.
  • Delivered quality products with effective use of control procedures and good inspection skills
  • Maintained equipment in good working order by checking settings and operation, troubleshooting problems and completing basic repairs.

  • Ensuring production hits output Everyday. Wire bonding for small microchips

Education

NTC-2 - Precision Engineering

Ang Mo Kio ITE
12.1999

Skills

  • Customer Support
  • Troubleshooting skills
  • System installations
  • Safety awareness
  • Safety understanding
  • Team Training

Timeline

Senior Technician

Makino Asia Pte Ltd
08.2022 - Current

Senior Technician

Grundfos Pte Ltd
08.2007 - 08.2022

Sales Associate

Baleno Pte Ltd
06.2003 - 01.2007

Production Specialist

Epcos Pte Ltd
02.2000 - 05.2003

NTC-2 - Precision Engineering

Ang Mo Kio ITE

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LeongYong Ler