Neilson Cheng

• Wafer chiplet bonding using pick-and-place machine (PnP) on panel level packaging.
• Ad-hoc duty on assist production line on Build, test and troubleshoot pick-and-place machine including machine downtime monitoring.
• Ensure machines meet quality and performance standards
• Collaborate with engineers to optimize machine operation and efficiency on cycle time control and assist engineers with solving production related issues
• Quality assurance of the die bonding process such as process control, bond line thickness, die placement and tilt
• Inspection of received wafers and chips such as measurements and quality control to meet customer specifications and fulfill ISO requirements
• OCAP, and work instruction on documentations of the wafer packaging process and involved in improvement projects.

• Diagnosed and repaired network and C4 systems, ensuring optimal functionality and minimal downtime.
• Conducted routine maintenance on server racks, improving reliability and performance.
• Collaborated with engineering teams to troubleshoot complex software issues effectively.
• Implemented preventive maintenance schedules, enhancing equipment longevity and operational efficiency.

• Provided support during promotional events, increasing customer engagement and awareness of special offers.
• Handled customer complaints professionally, striving for resolution and improved service quality.
• Conducted regular cleanliness checks in retail area to ensure compliance with health standards.
• Adapted quickly to changing priorities in a fast-paced environment, contributing to team productivity.
• Stock receiving and documentation.

• Performed sample preparation and receiving.

• Conducted various tests such as membrane filtration and testing for Salmonella and various bacteria.

• Conducted daily decontamination of waste, sterilization of equipment and housekeeping of lab.

• Manage and liaise with clients.

• Teaching other interns and new staff of the tests and standard operating procedures.

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Maintained organized merchandise displays to drive sales and improve store aesthetics.
• Operated point-of-sale system efficiently, ensuring accurate transactions and customer satisfaction.
• Collaborated with team members to restock shelves and manage inventory effectively.