Highly accomplished and results-driven BDM with 12+ years of expertise in driving revenue growth and forging successful partnerships in MedTech, Manufacturing, and Logistics industries. Passionate about monitoring industry trends, identifying new market opportunities, and understanding customer needs to define outcome-based consultative approaches. Excels in converting sales leads into long-term business relationships, ensuring exceptional customer experiences and high client retention.
Consistent goal to lead dynamic teams to new heights of success by fostering a culture of collaboration, innovation, and continuous improvement.
Customer Relationship Specialist- Microsoft
Gov Tech (Singapore Government)- GCC Certified
Work Experience:
Key customer includes: ARTC, ABB, SGH, Thomson Medical, Collins Aerospace, STAI, SIMTECH, Kuehne+Nagel, JTI, Schneider electric, Ayala corporation
Key Achievements:
1. Featured in company magazine for ASEAN brand positioning, building strategic alliances, partnership ecosystem, promoting global team collaboration, upskill SDCs and talent development.
2. Executed Co innovation of MedTech Cobot with ABB for penetration in Singapore and ASEAN healthcare sector resulted in 3 new key customer acquisitions with 3mil revenue.
3. Co innovation IoT MedTech novel device project with SIMTECH for NGS lab automation resulted in developing 5mil revenue pipeline with IoT and Data capabilities in ASEAN.
Work Experience:
Key Achievements:
1. Lead key strategic F&B customer Sakae Sushi acquisition along with retail LS partner for cloud ERP, POS, Supply chain, operations, vendor management on Azure platform 5mil.
2. Volunteer speaker "How to start your Azure Cloud journey for clients and customers at Microsoft forums, resulting for enterprise lead generation and collaboration projects.
3. Active contributor for LinkedIn internal adoption initiative and internal employees upskill trainings.
Key Responsibilities:
Key Achievements:
1. Achieved Sales numbers YOY growth of Singapore business >5%.
2. Spearheaded ''Microsoft managed partner'' business transformation organization wide from business case till execution of new cloud business practice.
3. Launch of innovative products SaaS, PaaS, IaaS 360 solutions and services packages, increased %age margin, customer acquisitions and new recurring revenue stream creation worth 5Mil.