Strategic HR Business Partner with a proven ability to align human capital initiatives with organizational goals. Expertise in developing and implementing workforce strategies that drive performance, enhance employee engagement, and support business objectives.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
People & Culture Manager
Singtel
10.2022 - Current
HR Business Partner for NCS NEXT - Team focusing on Next Gen solutions in Data, AI, Cloud & Digital Experience
Managed Annual Operating Plan, resource deployment, and talent development for 500 employees with a revenue size of 120M SGD
Effectively led the international mergers of three startups in AU, SG, and HK, along with organization restructuring and change management
Developed talent management programs that resulted in a 30% increase in top talent retention through targeted initiatives
Conducted the complete performance management cycle, including goal setting, appraisal, budget allocation, and distribution
Leveraged data analytics to maximize project utilization and re-skilling of employees, increasing billability by 11% and reducing bench time
Curated employee engagement events focusing on belonging and growth, resulting in a 5% year-over-year increase in engagement scores
Developed competitive compensation packages, utilizing market insights to attract and retain high-tech talent
Rolled out a 9-box succession planning framework for leaders, building a robust succession plan
Contributed to the Career Progression Model focusing on job families and roles across the organization
Reviewed HR policies and practices to ensure compliance with legal regulations and mitigate risks
HR Manager
HCL Insys / Lenovo PCCW Solutions
04.2017 - 10.2022
HR Business Partner for Lenovo PCCW Solutions focusing on Government IT Infrastructure Projects
Served as HR Business Partner for Lenovo PCCW Solutions, focusing on government IT infrastructure projects with over 1150 employees
Led a team of 5, managing recruitment, HR operations, and junior HR Business Partners
Responsible for resource planning and managing approximately 70 agencies of the Government of Singapore
PMO for SuccessFactors HRIS implementation for ASEAN, Middle East, and Africa, completing the project for 26,000 employees in 18 months
Led change management efforts to drive acceptance across multiple geographies through content creation, events, and training
Rolled out a 12-box performance and potential talent management program across 1100+ employees in Singapore
Implemented training programs via WSG funding for professional conversion initiatives
Managed operations for 11 partner recruitment agencies and over 300 contract employees
Successfully led the HR transition during the merger of HCL Insys with PCCW Solutions
Led decision-making and implementation of HR policies, procedures, programs and functions.
Software Engineer
Hewlett Packard Enterprise
06.2012 - 04.2015
Developer for Hewlett Packard R&D
Engineer for HP Unix QA team working on R&D for HP Datacentre in Virtualization & Server Migration
Part of customer success team responsible for recreating production issues and releasing patches for quick-fix
Developed scalable and maintainable code, ensuring long-term stability of the software.
Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
Education
MBA - Human Resource Management
XLRI Jamshedpur
01.2015 - 01.2017
Bachelor of Science - Information & Communication Technology
DA-IICT
Gandhinagar
04.2008 - 01.2012
Skills
Stakeholder Management
Certification
IHRP Certified Professional
Timeline
People & Culture Manager
Singtel
10.2022 - Current
HR Manager
HCL Insys / Lenovo PCCW Solutions
04.2017 - 10.2022
MBA - Human Resource Management
XLRI Jamshedpur
01.2015 - 01.2017
Software Engineer
Hewlett Packard Enterprise
06.2012 - 04.2015
Bachelor of Science - Information & Communication Technology
DA-IICT
04.2008 - 01.2012
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