Neave Chua
Summary
Dynamic professional with a proven track record at Fyfy Love Pet Services, excelling in fast-paced environments and mastering policy adherence and effective communication. Skilled in relationship building and quality control, I significantly enhanced client satisfaction and operational efficiency. My expertise in problem-solving and attention to detail drives continuous improvement and professional excellence.
Overview
1
1
Certification
Work History
Fyfy Love Pet Services
Fyfy Love Pet Services
03.2023 - 04.2023
- Proved successful working within tight deadlines and a fast-paced environment.
- Responded to customer requests for products, services, and company information.
- Ran errands for patients, did shopping, and picked up other necessities.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept animals clean and free of contaminants to promote optimal health.
- Protected animals from care errors by maintaining clear and secure tags.
- Administered medications to animals in treatment and documented changes in condition.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Learned and followed safety protocols for transporting animals to and from facilities to avoid injuries and keep animals safe.
Food Runner
Pokka
01.2023 - 02.2023
- Organized and replenished supplies at food stations to optimize team performance.
- Delivered correct food items to locations according to order documentation.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Tracked food production levels, meal counts, and supply costs.
- Ordered new supplies and food to maintain service levels.
Education
Marine And Offshore Technology
Ngee Ann Polytechnic
Singapore, Null, Singapore04.2026
Skills
- Policy and Procedure Adherence
- Client Relationship Building
- Conflict resolution techniques
- Quality control measures
- Attention to Detail
- Relationship Building
- Continuous Improvement
- Effective Communication
- Problem-solving abilities
- Time Management
- Interpersonal Communication
- Professionalism
Certification
- Bronze Medallion - July 2022
- First Aid/CPR Certified
- Swimsafer Basic to Gold, 2012 - 2016
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)
Vietnamese
Beginner (A1)
Thai
Beginner (A1)
Timeline
Fyfy Love Pet Services
Fyfy Love Pet Services
03.2023 - 04.2023
Food Runner
Pokka
01.2023 - 02.2023
Marine And Offshore Technology
Ngee Ann Polytechnic
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