NORDIYANAH KAMARUDDIN
Logistics Specialist
AMPANG
Summary
Goal-driven Logistics Executive with 16 years of experience in Logistics and Supply Chain Management Professional. Developing targeted plans to meet customer needs while balancing budgets and external constraints. Skilled at driving change and continuous process improvements through KPI. Expertise in recommending short and long-term strategies regarding processes, policies and daily operations. Assesses and analyzes efficiency, workflow and logistics operations to meet company objectives. Collaborates with diverse cultures. Independent and deadline-focused with demonstrated success in decision-making. A proud alumni of UiTM, holding BBA Bachelor Degree (Hons) Business and Management (Marketing).
Overview
17
17
years of professional experience
Work History
Logistics Executive, Global Business Solution
SIEMENS MALAYSIA SDN BHD
06.2023 - Current
- Coordinated international shipments, navigating complex customs requirements and ensuring compliance with import/export regulations.
- Optimized workflow management through the design and implementation of effective tracking tools and reporting mechanisms.
- Used SAP GUI to coordinate and monitor outgoing and inbound deliveries and billing.
- Analyzed processes and supply chain operational data to track trends, expectations and performance.
- Mentored junior team members, fostering a culture of continuous learning within the organization's logistics department.
- Provided customers with status updates for tracked packages.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Monitored performance of logistics operations to identify areas for improvement.
- Analyzed customer requirements and provided logistics solutions.
- Updated and maintained databases to track shipments and inventory.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Coordinated shipments and tracked progress to facilitate timely deliver
Logistics Specialist
SIEMENS ENERGY SDN BHD
5 2021 - 06.2023
- Coordinated international shipments, navigating complex customs requirements and ensuring compliance with import/export regulations.
- Established strong relationships with carriers and vendors to ensure on-time deliveries and reduce the risk of supply chain disruptions.
- Managing and follow up relevant parties on missing cargo and insurance claims
- Managing royal Customs duty and taxes exemptions application & renewals tax / duty drawback, customs related BG management, Customs compliances, catalog goods, plan routes and process shipments
- Advised executive leadership on strategic decisions related to logistics operations, contributing valuable insights based on industry knowledge and experience.
- Managing (verifies & checks) freight forwarders / logistics service providers invoices, resolve discrepancies / follow up with internal in case of payment issues to ensure timely payment.
- Provided customers with status updates for tracked packages.
- Monitored performance of logistics operations to identify areas for improvement.
- Analyzed customer requirements and provided logistics solutions.
- Updated and maintained databases to track shipments and inventory.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Coordinated shipments and tracked progress to facilitate timely deliver
Executive, Operations & Logistics
SNAPTRUCK SDN BHD (A SUBSIDIARY OF HONG LEONG MANUFACTURING GROUP)
12.2018 - 01.2021
- Monitoring and handling logistics movement for all Hong Leong Group’s operated companies i.e factories and manufacturing using IT platform management system named snaptruck.com
- Deals with transporter, factories / manufacture to deal up with the system. Developed and executed strategic plans to achieve operational excellence across multiple departments.
- Enhanced customer satisfaction levels by addressing operational issues proactively and resolving customer complaints promptly.
- Streamlined operations by implementing efficient processes and workflows.
Logistics Executive
MMC GAMUDA KVMRT (T) SDN BHD
12.2012 - 12.2018
- Monitoring import shipments from both air and sea. Coordinated international shipments, navigating complex customs requirements and ensuring compliance with import/export regulations.
- Established strong relationships with carriers and vendors to ensure on-time deliveries and reduce the risk of supply chain disruptions. Liaising with multimodal operator (MTO), airlines and shipping agencies together with authorities such as Malaysian Customs and Treasury.
- Monitoring purchasing tracking and deliveries of project material / cargo to job site
- Conduct meeting with vendors, site visit, and inspection with Malaysian authorities and MRT Corp
- Monthly report to MRT Corp and Tax exemption submission
- Developed and enforced performance standards and measures for key areas of responsibility.
Assistant
MISC INTEGRATED LOGISTICS SDN. BHD (WHOLLY-OWNED BY MISC BHD – Now Known as Swift Integrated Logistics Sdn Bhd)
08.2007 - 12.2012
- Assisted manager in all aspects of business operations.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management. Assist team leader and their executives to market the company's services to the commercial market and project market.
- i.e., factories, manufacturers, traders, project owners, and project contractors.
- Prepare technical/commercial proposal for invitation to bids.
- Liaising and sourcing rates from airlines, shipping lines, overseas agents, transporters, warehouse operators, crane suppliers, etc.
- Coordinating import/export shipments, both sea and air.
- To ensure all cargoes are collected and delivered timely and safely to customers' premises and handled as per KPI.
- Contributed to a positive work environment with strong interpersonal skills and a proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
BBA - Business Administration (Honors) in Marketing
MARA UNIVERSITY OF TECHNOLOGY (UiTM)
SHAH ALAM, SELANGORHND - Higher Nasional Diploma in Business and Marketing
MARA PROFESIONAL COLLEGE
SERI ISKANDAR, PERAKSkills
Logistics Analysis
SAP GUI / Microsoft Office
International Logistics / Shipment coordinating
Freight Forwarding / Customs Compliance
Supply Chain Operations
Problem-Solving
Vendor Relationship Management
Procurement Management
Sales Support
Effective Communication
Adaptability and Flexibility
Business Relationship Development
Interpersonal Communication
Project Management
Additional Information
Citizen: Malaysian
Status : Married
Notice available: Two month notice
Languages
English
Bahasa Malaysia
References
- PN NORAZMALIZA BINTI AHMAD, MMC Gamuda KVMRT (T) Sdn Bhd, 03-2385 8000
- PN HANIZA BINTI JASMANI, Swift Integrated Logistics Sdn Bhd, 03 2267 7888
Timeline
Logistics Executive, Global Business Solution
SIEMENS MALAYSIA SDN BHD
06.2023 - Current
Executive, Operations & Logistics
SNAPTRUCK SDN BHD (A SUBSIDIARY OF HONG LEONG MANUFACTURING GROUP)
12.2018 - 01.2021
Logistics Executive
MMC GAMUDA KVMRT (T) SDN BHD
12.2012 - 12.2018
Assistant
MISC INTEGRATED LOGISTICS SDN. BHD (WHOLLY-OWNED BY MISC BHD – Now Known as Swift Integrated Logistics Sdn Bhd)
08.2007 - 12.2012
Logistics Specialist
SIEMENS ENERGY SDN BHD
5 2021 - 06.2023
BBA - Business Administration (Honors) in Marketing
MARA UNIVERSITY OF TECHNOLOGY (UiTM)
HND - Higher Nasional Diploma in Business and Marketing
MARA PROFESIONAL COLLEGE
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