Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nazua Monir

Flight Attendant
Kuala Lumpur

Summary

Seasoned Flight Attendant and Customer Service Representative with extensive experience at Malaysia Airlines and Malindo Air. Excelled in ensuring passenger safety, comfort, and satisfaction across domestic and international flights. Skilled in emergency response and guest services, adept at managing high-stress situations and enhancing customer experiences. Demonstrates strong communication and operational efficiency.

Overview

10
10
years of professional experience
2
2
Languages

Work History

Flight Attendant

Malaysia Airlines
10.2019 - Current

Malaysia Airlines Berhad

  • Operating B737 | A330 | A350
  • Ensure passenger safety and comfort during flight
  • Serving full service and refreshment
  • Trained to deal with emergency onboard
  • Operating domestic and international flight

Flight Attendant

Malindo Air
11.2016 - 12.2018

Malindo Airways Sdn Bhd

  • Operating B737
  • Charter flight for hajj and umrah
  • Ensure passnger safety and comfort during the flight
  • Trained with emergency onboard
  • Operating domestic and international flight

Customer Service Representative

Malaysia Airlines
06.2015 - 09.2016

Malaysia Airlines Berhad, Kuala Lumpur

  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.

Education

Diploma Hotel Management And Catering -

Politeknik Ibrahim Sultan
Johor, Malaysia
12.2015

Sijil Pelajaran Malaysia (SPM) -

SMK Paloh
12.2010

Skills

  • Safety awareness
  • Hospitality
  • Able to work in team
  • Good communication

Timeline

Flight Attendant

Malaysia Airlines
10.2019 - Current

Flight Attendant

Malindo Air
11.2016 - 12.2018

Customer Service Representative

Malaysia Airlines
06.2015 - 09.2016

Diploma Hotel Management And Catering -

Politeknik Ibrahim Sultan

Sijil Pelajaran Malaysia (SPM) -

SMK Paloh
Nazua MonirFlight Attendant