Nazreel Nur Iman

Dynamic Guest Engagement Manager/Asst Restaurant Manager with a proven track record at The Manhattan Fish Market. Excelled in enhancing client relationships and team productivity through effective communication and process improvement. Skilled in client engagement and quality assurance, significantly improving client retention and stakeholder partnerships.

Experienced with building and maintaining client relationships to ensure project alignment and success. Uses strategic planning and effective communication to drive projects forward. Track record of fostering collaboration and adapting to clients' changing needs.

Restaurant management professional skilled in streamlining operations and elevating dining experiences. Known for driving team collaboration and fostering results-driven environment. Reliable and adaptable, consistently meeting evolving business needs. Expertise in staff training, customer service, and operational efficiency.

• Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
• Resolved product issue through consumer testing.
• Supervised team of 8-10 staff members.Awarded a Star Award in recognition of consistently excellent service and effective communication with both staff and customers, contributing to a positive and productive work environment.

• STAR AWARD BY SINGAPORE ORGANIZATION 2015-2017 FOR 3 YRS

My heart belongs to my cat.  His soft fur, playful antics, and endless purrs fill my days with warmth and happiness.  We share special moments of play at home, and I cherish taking him for grooming, knowing he's well cared for.My cat, is more than just a pet; he's my companion.  He always greets me with enthusiasm, and when I'm feeling down or unwell, his presence is incredibly comforting.  Sometimes he even seems to sense when I need extra attention and will cuddle with me.