Driven and organized individual with knack for leadership and problem-solving. Possesses deep understanding of production processes and quality control, with proficiency in resource management. Committed to optimizing operational efficiency and fostering collaborative team environment to achieve outstanding results.
Overview
2025
2025
years of professional experience
9
9
years of post-secondary education
Work History
PRODUCTION SUPERVISOR II
Micron Memory Malaysia Sdn. Bhd
6 2021 - Current
Manage and supervise a production team consisting of skilled operators to meet the department's output, quality, and cycle time targets
Manages the WIP across Frontend, Backend, and SSD operations to ensure smooth WIP flow
Involve in crisis meeting, operation meeting, quality meeting to liaising with Production, Planning, and Engineering on daily production issues
Communicate handing/taking over duties between shifts
Escalating any abnormal issue happened in production via email and teams chat to acknowledge Head of Department and Stakeholders regarding the root cause/production impact
Apply leadership practices and effective communication towards 83 operator to achieved output target every shift per day/week
MERCHANT OPERATION INTERN
Setel Ventures Sdn Bhd
03.2021 - 05.2021
Clear off the tickets complaint in Zendesk Merchant everyday
Responsible to solve any issue regarding Setel POS at Station Petronas Alam Sutera and Damansara Jaya 1
Completing the reconciliation for each merchant report in Daily/Monthly mode using VLOOKUP in Microsoft Excel
Reimburse the merchant payment on time with an accurate amount
Education
Bachelor in Public Management with Honours -
UNIVERSITI UTARA MALAYSIA (UUM)
01.2017 - 01.2021
Accountancy - undefined
PERLIS MATRICULATION COLLEGE
01.2016 - 01.2017
Sijil Pelajaran Malaysia - undefined
SMK AMAN JAYA
01.2011 - 01.2015
Skills
Quality Control
Accomplishments
Successfully managed large-scale recruitment projects, including the hiring of 300 Nepalese operators in Kathmandu, Nepal.
Top Three Anugerah Tokoh Siswa Kategori Majlis Perwakilan Pelajar Peringkat Kebangsaan
Dean's Award A192 Second Semester Session 2019/2020
Dean's Award A172 Second Semester Session 2017/2018
Dean's Award A171 First Semester Session 2017/2018
President, UUM Student Representative Council 19/20
Deputy Director , UUM Orientation Week A191 Session 2019/2020
References
Assoc. Prof Dr Hendrik Bin Lamsali, Deputy Vice-Chancellor (Student Affairs and Alumni), Universiti Utara Malaysia, 013-487 8748, hendrik@uum.edu.my
Assoc. Prof Dr Massudi Bin Mahmuddin, Dean Of Student Affairs, Universiti Utara Malaysia, 013-487 8748, hendrik@uum.edu.my
Participant, Policy Paper Preparation Workshop, National Student Representative Council
Participant, Hi- Tea Program with State Secretary of Kedah.
Timeline
MERCHANT OPERATION INTERN
Setel Ventures Sdn Bhd
03.2021 - 05.2021
Bachelor in Public Management with Honours -
UNIVERSITI UTARA MALAYSIA (UUM)
01.2017 - 01.2021
Accountancy - undefined
PERLIS MATRICULATION COLLEGE
01.2016 - 01.2017
Sijil Pelajaran Malaysia - undefined
SMK AMAN JAYA
01.2011 - 01.2015
PRODUCTION SUPERVISOR II
Micron Memory Malaysia Sdn. Bhd
6 2021 - Current
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