Nazirul Mubeen
Summary
Events & Revenue Manager with over 12 years of experience in hospitality operations management. Skilled in Microsoft Excel and team management, I've negotiated contracts to maximize earnings and fostered strong client relationships, significantly boosting revenue growth and operational efficiency.
Overview
12
12
years of professional experience
Work History
Events & Revenue Manager
Eleven Collective (Siri House | Moxie)
08.2020 - 07.2024
- Established strong client relationships, negotiating contracts to maximize overall company earnings.
- Utilized advanced analytics tools to identify trends and inform strategic decision-making processes related to hospitality offerings.
- Enhanced profitability by conducting regular competitor analysis and adjusting pricing accordingly.
- Improved cost-efficiency by analyzing financial reports and identifying areas for operational improvements.
- Collaborated with marketing team to develop targeted campaigns for revenue growth.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Created detailed timelines and budgets for events to meet all deadlines.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Skillfully negotiated contracts with venues, saving clients money while maintaining high-quality standards for events spaces.
- Coordinated florists, photographers, and musicians for events.
- Established strong relationships with vendors, securing optimal pricing and service quality for events.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
Assistant Restaurant Manager
Wooloomooloo Steakhouse
10.2015 - 03.2018
- Managed staff schedules and maintained adequate coverage for all shifts.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Immediately resolved issues with patrons.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
Floor Supervisor
The Prime Society
11.2014 - 09.2015
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Provided ongoing coaching for employees, nurturing professional growth opportunities within the organization.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
Floor Captain
Vineyard @ Hortpark
03.2012 - 07.2014
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in satisfied customers and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Diploma - Hospitality And Tourism Management
Kaplan Singapore
01-2012
Skills
- Budgeting and planning
- Microsoft Excel proficiency
- Data-driven decision making
- Account reconciliation
- Yield management
- Team management
- Inventory control and record keeping
- Staff management
Timeline
Events & Revenue Manager
Eleven Collective (Siri House | Moxie)
08.2020 - 07.2024
Assistant Restaurant Manager
Wooloomooloo Steakhouse
10.2015 - 03.2018
Floor Supervisor
The Prime Society
11.2014 - 09.2015
Floor Captain
Vineyard @ Hortpark
03.2012 - 07.2014
Diploma - Hospitality And Tourism Management
Kaplan Singapore
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