NAZIRAH ABU BAKAR
Singapore
Summary
Highly experienced senior executive with over 20 years of extensive public service background. Successfully executed broad spectrum organizational functions, including auditing, accounting, team development and leadership, planning, and coordination. Proven team player with a strong drive to succeed and excel. Demonstrates excellent oral and written communication skills in a senior executive and management capacity.
Overview
27
27
years of professional experience
Work History
Admin Assistant
Julz Freda
09.2023 - 11.2023
- Answered online customer enquiries, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
- Assisted in merchandising displays, resulting in better product visibility and higher sales conversions.
Assistant Manager
Inland Revenue Authority of Singapore
01.1997 - 03.2023
- Joined as Assistant Tax Auditor in the Goods and Services Tax (GST) Department
- Ensuring tax compliance from GST-registered taxpayers
- Conducted field visits for on-site audit reviews
- Highly experienced in handling clients in large corporations and SMEs
- Produced educational materials for taxpayers and corporations
- As Training Coordinator, maintained accurate records of employee participation in training events, tracking progress towards learning objectives. Collaborated with department managers to design customized training plans aligned with organizational goals. Provided ongoing support for employees seeking professional growth and development.
- Speaker for GST training for taxpayers and corporations
- Coordinator with foreign tax authorities on official visits and meetings
- Committee member for social and community involvement for the organisation
- Part of Marketing/PR team promoting e-filing of individual income tax
- Innovation Activist for the division to encourage ideas generation, improving processes and services, job satisfaction for internal stakeholders as well as taxpayers and the public
- ISO document controller for proper documentation of forms and SOPs
- Seconded to Property Tax Department for processing tax rebates during the Covid-19 pandemic
Education
B.A. - Business Administration
Royal Melbourne Institute of Technology
01.2004
Diploma - Business
Temasek Polytechnic
01.1997
Skills
- EXCELLENT ORGANISATIONAL SKILLS
- MULTI-TASKER
- COMPETITIVE MINDSET TO SUCCEED
- GREAT TEAM PLAYER AND MENTOR
- GREAT EYE FOR DETAILS
- KEEN LEARNER FOR CONTINUOUS SELF IMPROVEMENT
- EXCELLENT COLLABORATOR AND PLANNER
- CUSTOMER SERVICE
Languages
English
Malay
Awards
- Long Service Award
- Best Project Award
Timeline
Admin Assistant
Julz Freda
09.2023 - 11.2023
Assistant Manager
Inland Revenue Authority of Singapore
01.1997 - 03.2023
Diploma - Business
Temasek Polytechnic
B.A. - Business Administration
Royal Melbourne Institute of Technology
Similar Profiles
Adelaide SharkeyAdelaide Sharkey
Barista/server at Jacks Wife FredaBarista/server at Jacks Wife Freda
Maribell HydeMaribell Hyde
Cashier at Ms. FredaCashier at Ms. Freda
Arnas ŽižysArnas Žižys
Logistics Operator at UAB FredaLogistics Operator at UAB Freda