Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nazihah Othman

Summary

Dynamic and reliable professional with a passion for customer service, honed at Daiso Singapore. Proven ability to manage inventory efficiently while enhancing customer satisfaction through exceptional service. Skilled in cash handling and maintaining a clean environment, consistently achieving high standards in fast-paced settings.

Overview

18
18
years of professional experience

Work History

Retail Associate

Daiso Singapore
02.2020 - Current
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.

Pharmacy Retail Assistant

Guardian Health &Beauty
Singapore
05.2013 - 12.2019

Merchandising stock

Housekeeping

Customer Service& Cashiering

Stock Inventory

Screening Officer

Certis Cisco
Singapore
04.2011 - 02.2013
  • Maintained professionalism under pressure, responding calmly and decisively to potential threats or crisis situations.
  • Ensured safety of travelers by diligently following established screening procedures and protocols.
  • Provided exceptional customer service by addressing passenger concerns professionally while maintaining focus on their safety at all times.
  • Continuously updated knowledge base regarding changes in international aviation regulations and guidelines, ensuring full compliance at all times.

Service Crew

O'Brien's Sandwich Bar
06.2009 - 03.2011
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.

Service Crew

KFC
Singapore
04.2007 - 05.2009

Education

No Degree - NITEC in OFFICE SKILLS

ITE Bishan
Bishan

Skills

    Passion about Customer Service

    Reliable

    Efficient

Timeline

Retail Associate

Daiso Singapore
02.2020 - Current

Pharmacy Retail Assistant

Guardian Health &Beauty
05.2013 - 12.2019

Screening Officer

Certis Cisco
04.2011 - 02.2013

Service Crew

O'Brien's Sandwich Bar
06.2009 - 03.2011

Service Crew

KFC
04.2007 - 05.2009

No Degree - NITEC in OFFICE SKILLS

ITE Bishan
Nazihah Othman