Highly skilled and results-driven Team Lead of Testing and Certification with over 10 years of experience in product compliance and electrical systems. Proven ability to lead cross-functional teams, manage complex certification processes (including UL 508A and Middle East standards), and ensure product quality and safety from development to delivery. Seeking to leverage expertise in technical leadership, quality assurance, and regulatory compliance to drive success in a challenging new role.
* As the designated UL 508A Manufacturer Technical Representative, oversaw UL certification and compliance for all products, managing UL labeling and coordinating quarterly audits to ensure adherence to UL 508A standards.
* Supervised all product testing, including functional, thermal imaging, and post-closure power-up tests, ensuring compliance with UL standards and company procedures.
* Directed troubleshooting efforts for product failures by analyzing schematics and leading corrective actions to minimize downtime.
* Mitigated production delays by proactively resolving critical failures and providing cross-functional support to the pack-out and logistics teams to ensure timely shipments.
* Led a team of technicians, providing training on testing protocols, schematic analysis, and the use of infrared cameras to capture thermal images and FLIR Tools software to create detailed reports.
* Maintained a safe working environment by enforcing strict safety protocols and leading Electrical Safe Work Practices (ESWP) courses to ensure the team was trained on the proper use of PPE and hazard mitigation.
* Oversaw daily operations by conducting morning briefings, scheduling tasks, and mentoring the team to consistently achieve production targets.
* Managed the preventative maintenance and calibration of all testing equipment, including test stands, power supplies, and infrared cameras, to ensure operational accuracy.
* Provided daily and weekly performance reports to management on production status, testing outcomes, and team efficiency to support strategic decision-making.
* Spearheaded product certification and compliance for a diverse portfolio of home appliances, ensuring adherence to quality and regulatory standards across key markets in the Middle East and South Africa.
* Managed the full certification process, including GSO G-Mark, ESMA, SASO (EER, SABER, Q-Mark, IECEE), KUCAS, and Oman CoC, by collaborating with cross-functional teams and external regulatory bodies.
* Oversaw the creation and accuracy of all product materials, including rating, packaging, and energy labels, to guarantee compliance with regulatory requirements and support sales initiatives.
* Directed supplier audits to ensure all components and materials consistently met compliance standards.
* Provided key support to the logistics and sales teams by managing demand planning, preparing import/export documentation, and monitoring shipments to ensure on-time delivery to customers.
* Managed the end-to-end testing and commissioning of 11kV Ring Main Units (RMUs), ensuring the safety and operational integrity of distribution transformers for industrial, commercial, and residential sectors.
* Conducted and documented comprehensive pre-commissioning electrical tests (resistance, insulation, and high-voltage) in the presence of Kerala State Electricity Board (KSEB) supervisors.
* Led on-site teams of technicians to perform precise cable connections, adhering to specific torque ranges under KSEB supervision.
* Verified the functionality and performance of RMUs, performing operational checks on electrical and manual mechanisms for isolators, breakers, and relay controls.
* Executed live high-voltage cable testing and supply charging for 11kV RMUs, ensuring all systems were fully operational and safe.
* Oversaw the installation of new digital energy meters for residential and commercial customers, maintaining detailed records and reporting project status to management.
* Performed routine maintenance and performance checks on 11kV RMUs, including replacing batteries for uninterrupted functionality.
Problem-Solving
Technical Troubleshooting
Strategic Planning
Communication
Collaboration
Time Management
Software Proficiency: Microsoft Office Suite (Word, Excel), SAP, Tally ERP, FLIR Tool
UL 508 MTR (Manufacturer Technical Representative)
Level I Thermographer
First Aid, CPR + AED Certified
Forklift Operator License