NAW MAY JUE NOE
Singapore
Summary
Specialized clinically trained pharmacy technician with proven ability to independently deliver smoking cessation services and patient support.
Clinically trained pharmacy technician providing essential support to pharmacists in medication safety, including identifying potential issues and ensuring adherence to safety protocols.
Collaborates with pharmacists to optimize medication safety, leveraging clinical training to assist with error prevention and risk mitigation.
Patient-oriented Pharmacy Technician bringing 15 years of experience and strong background in community care pharmacies. Expert in accurately filling prescription orders, maintaining confidential records, and supporting quality improvement and pharmacy procedure changes.
Dynamic Senior Pharmacy Technician with a proven track record at National Healthcare Group Pharmacy, excelling in medication management and staff training. Recognized for enhancing team efficiency and patient safety through meticulous attention to detail and effective communication. Committed to fostering strong relationships with patients and healthcare professionals to improve outcomes.
Professional pharmacy technician with comprehensive experience in medication management and patient care. Strong collaborative skills and adaptability ensure seamless operations in dynamic environments. Known for precision in pharmaceutical processes, effective communication, and results-driven approach to patient safety and satisfaction. Skilled in training staff, prescription preparation, and regulatory compliance.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with patients, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
15
15
years of professional experience
Work History
Senior Pharmacy Technician (Clinical)
National Healthcare Group Pharmacy
02.2015 - Current
- Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
- As a dedicated medication safety champion, the primary objective is to cultivate an environment where the highest standards of medication safety are consistently upheld by all 21 pharmacy technicians, which involves a multifaceted strategy focused on education, rigorous compliance, and continuous improvement.
- Assisted pharmacists in the crucial process of investigating medication errors and contributing to comprehensive incident reports which includes a collaborative and systematic approach to ensure thoroughness, accuracy, and ultimately, the implementation of effective preventative measures.
- Conducted bi-yearly Pharmacy Practice Audit to ensure the staff's compliance in standard operating procedure for medication safety.
- Developed strong relationships with patients through empathetic listening and tailored guidance on medication usage directions or side effects prevention tips. Solved customer problems in-person or answered questions relating to prescriptions and over-the-counter products.
- Optimized workflow processes by collaborating with team members on task prioritization and assignment delegation.
- Communicated with prescribers regarding drugs, potential side effects, and specified use.
Pharmacy Technician
St. Luke's Community Hospital
09.2010 - 02.2015
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Coordinated verification and filling of more than 500 daily prescriptions in high-volume pharmacy environment.
Education
Bachelor of Pharmacy - Pharmacy
University of Pharmacy
Yangon, Myanmar01-2008
Skills
- Excellence in Medication Safety
- Staff training programs
- Employee training
- Analytical problem solving
- Customer conflict resolution
- Clear and concise communication
- Comprehensive medication tracking
- Thoroughness in task execution
- Medication management
- Detail-oriented data management
- Medication organization and labeling
- Effective time management
- Effective team collaboration
- Task management expertise
- Medication refill processing
- Proficient in Microsoft Office
- Telephone communication and direction
- Detailed documentation management
- Skilled in maintaining cleanliness and sanitation
Accomplishments
- Winner of Our care quality improvement project Award 2024(Merit)
- Recipient of NHG Teaching Award for clinical support staff (2024)
- Clinical trained Pharmacy Technician who can run the smoking cessation clinic independently.
- Recipient of Award of Excellence Medication Safety Shiniest Star FY 2021
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Advanced (C1)
Myanmese
Bilingual or Proficient (C2)
Timeline
Senior Pharmacy Technician (Clinical)
National Healthcare Group Pharmacy
02.2015 - Current
Pharmacy Technician
St. Luke's Community Hospital
09.2010 - 02.2015
Bachelor of Pharmacy - Pharmacy
University of Pharmacy
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