Naw Hser Khu Htoo
Beauty & Spa Therapist with over 4 years of experience in the beauty and Spa industry. Skilled in facial treatments, full-body and holistic massage ,body scrubs and masks, waxing, and IPL/SHR hair removal. Also experience in customer service and professional work in Singapore. Caring, hardworking, and willing to learn new techniques and follow professional spa standards.
Service-minded, patient and flexible in challenging environments. Demonstrates strong teamwork, problem-solving, and time-management skills.
Skills
Work History
Beauty Spa Therapist
4 Years 9 MonthsDuring my previous experience, I worked mainly with facial treatments, Full-Body Spa& massage,body scrubs and masks, waxing, and IPL/SHR hair removal treatment. Took care of customers independently in the treatment room.
- Welcomed clients arriving for appointments.
- Ensured compliance with hygiene standards, service protocols, and spa safety procedures.
- Provided attentive, guest-focused service to encourage repeat visits and positive client feedback.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Managed appointment scheduling efficiently, maximizing therapist utilization and minimizing wait times for guests.
- Recommended retail products for at-home use.
- Stocked treatment rooms with proper supplies.
Education
ITEC/VTCT Level 3 Diploma in Holistic Massage - Holistic Massage
I successfully completed my ITEC / VTCT Level 3 Diploma in Holistic Massage and obtained my certificate from Soha Institute in Singapore.
Completed second year university studies.